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How to Uninstall and Reinstall Microsoft Edge Because of Malware Issue
Windows 10 Pro – 64 bit Version 1909 (OS Build 18363.752)
Microsoft Edge Version 80.0.361.111 (Official build) (64-bit)
Hello,
Question
How do I uninstall Microsoft Edge and reinstall it? Do I need to do anything special to help ensure that the malware is gone when I uninstall? Are there any specific things or steps that I should do before uninstalling so that I keep my favorites and other important settings?
Background Information
In the past few days, I began getting malicious redirects when on the Wall Street Journal website. I would begin reading an article and then be redirected to some spammy site. Or the redirection would fail. Often Norton 360 would warn me that it blocked attacks from malicious websites. This problem only seems to happen on the Wall Street Journal.
Because my problem was localized to only one website, I thought it was their issue. So I wrote to them to complain. They suggested that I clear my cache to see if that makes a difference and that I should try Google Chrome.
I cleared my cache. Problems remained. I tried Google Chrome and the beta version of Microsoft Edge. My problems disappeared. So that leads me to believe that my Microsoft Edge is corrupted with malware somehow.
Norton 360 and Malawarebytes say that my computer is clean. Yet by its behavior, I know that I have an issue.
I am hoping that my problem is localized to Microsoft Edge and not my entire computer. That is, if the problem were deeper than Microsoft Edge, I would expect that Google Chrome would be affected too.
While I do not have an extensive list of favorites, I don't want to lose them either. Because they are synced, I am hoping that I will recover them when I reinstall.
I don't have many extensions, just Dashlane, Office, and Save to Pocket.
I look forward to your help. Thank you.