Windows 10 Keeps Changing Comparability for Chrome and Edge

  1. Posts : 2
    Win 10

    Windows 10 Keeps Changing Comparability for Chrome and Edge

    Hello – on my Dell e7440 notebook, running Win 10 I recently (maybe was just after a fairly recent Windows update?) was unable to get Chrome (latest edition) working – it would load OK but was unable to connect to the Internet – got the “Aw Shucks” error...

    Other apps like Outlook and Firefox were able to properly connect to the Internet.

    While trouble shooting this I thought I might as well update MS Explorer to the new (Chromium based) Edge – and while finalizing that update, lo and behold Edge gave me the same symptoms.

    After fussing around a bit I discovered I could get Chrome and Edge working and connecting to the Internet only by running both programs in Win8 compatibility.

    So first question is – why with me running the latest updated version of Win 10 and for two browsers purpose built for Win10 do I have to run them in Win8 compatibility?

    And assuming for some strange and wondrous reasons I have to continue to run them in compatibility mode – here’s my second problem.

    When I shut down and restart my notebook and then try to use Chrome or Edge, once again the programs start but I’m unable to connect them to the Internet – and again I need to go into the Properties and click on Win8 compatibility mode (hitting Apply and OK) , then restart the browsers and now they work properly – at least until I shut down and restart the PC.

    Hope someone can provide some good advice...
      My Computer

  2. Posts : 2
    Win 10
    Thread Starter

    Am going to answer my own question - not sure it's the perfect answer but at least it seems to fix my problem (although I'm not sure why I would have to do this)...

    It turns out when setting the Compatibility mode for both Chrome and Edge (by going into the properties on the exe files for each) and clicking on Compatibility) you need to "Run this Program for Compatibility mode for" then select "Windows 8" - AND THEN ALSO you need to click on (at bottom) "Change setting for all users".

    Not sure why you need this last step to make the Compatibility "stick" following restarting Windows, but that appears to be what makes it stick.

    I'm basically the only user (Admin level) on the PC but WTH if that's what it takes to get Chrome and Edge working, guess I'll go with the flow...
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:53.
Find Us

Windows 10 Forums