Windows 10: Problem adding a POP3 email account

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  1.    10 Aug 2015 #1

    Problem adding a POP3 email account


    I have just upgraded to Windows 10 but the mail tile won't allow me to add my usual POP3 email account. I have entered all details correctly as in Outlook Express, but it won't sync and then gives me an error code.
    Any help would be appreciated. Thanks.
      My ComputerSystem Spec


  2. Posts : 79
    Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
       14 Aug 2015 #2

    Anyone?

    Click image for larger version. 

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      My ComputerSystem Spec

  3.    14 Aug 2015 #3

    As an experiment I tried it, no joy.
    I think this is the problem.
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    It seems very basic as an Email client anyway. Thunderbird has always served my needs . Try it !
      My ComputerSystem Spec


  4. Posts : 69
    Windows 10 Pro x64, Linux
       14 Aug 2015 #4

    It does work fine with pop.

    Click image for larger version. 

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    It has a problem with 2 step authentication. What is the domain?
    Is your username the same as email address?
      My ComputerSystem Spec

  5.    14 Aug 2015 #5

    iBawbag said: View Post
    It does work fine with pop.

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    It has a problem with 2 step authentication. What is the domain?
    Is your username the same as email address?

    My apologies, got it working but I'd never dream of using it.
    I have to click this
    Click image for larger version. 

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    then select either my MS account or my POP account before I can view my emails.

    It's horrible, it's like a phone app. Thunderbird for me.
      My ComputerSystem Spec

  6.    14 Aug 2015 #6

    I had to for mine to work... uncheck

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      My ComputerSystem Spec


  7. Posts : 79
    Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
       14 Aug 2015 #7

    I keep getting error 0x80072af9
      My ComputerSystem Spec


  8. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       14 Aug 2015 #8

    matt havenhand said: View Post
    I have just upgraded to Windows 10 but the mail tile won't allow me to add my usual POP3 email account. I have entered all details correctly as in Outlook Express, but it won't sync and then gives me an error code.
    Any help would be appreciated. Thanks.
    What is the error code?

    What is your Mail server?

    Post a screen shot of your configuration - BUT.....make sure you remove all personal information, such as your email address.
    Server names are common, port #s are common - just remove your personal info - look twice, no look thrice, sometimes it's on the title bar.

    Here's how you can grab a screen shot that shows the issue and attach it to a new post.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    Double check your server names - a common mistake (I do it often) is to type an at sign (@) instead of a period (.)
    Most servers want SSL, some don't though
    and common ports are 465 and 587(or 995) - you provider probably has that information on their web pages.

    Setting up eMail is a lot like addressing a letter - you have to get the information correct if you want things to get where they're intended
      My ComputerSystem Spec


  9. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       14 Aug 2015 #9

    marcosdipaolo said: View Post
    I keep getting error 0x80072af9
    I think that error code means that it can't find the host (No such host is known).

    If you post screen shots of your configuration and identify your server, members can better help you solve the issue.

    Remember to blank out or remove your eMail address from all screen shots. Look thrice before posting.

    Here's how you can grab a screen shot that shows the issue and attach it to a new post.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums
      My ComputerSystem Spec


  10. Posts : 79
    Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
       14 Aug 2015 #10

    Slartybart said: View Post
    I think that error code means that it can't find the host (No such host is known).

    If you post screen shots of your configuration and identify your server, members can better help you solve the issue.

    Remember to blank out or remove your eMail address from all screen shots. Look thrice before posting.

    Here's how you can grab a screen shot that shows the issue and attach it to a new post.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums
    If i change pop3.blablabla.com with the ip adress i don't the error but it keeps syncing and no joy

    Click image for larger version. 

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      My ComputerSystem Spec


 
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