Windows 10: OUTLOOK 365 does not send or receive emails Solved

  1.    08 Aug 2015 #1

    OUTLOOK 365 does not send or receive emails

    I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

    **SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.
    Last edited by hockeypuck; 09 Aug 2015 at 12:14. Reason: SOLVED
      My ComputerSystem Spec


Related Threads
Since updating to Windows 10 my Office 365 Outlook will not send emails - error unable to connect to network - yet it receives them OK and if I go to account settings and use 'Test' it sends and receives OK this is true of all my accounts, Hotmail,...
Solved Outlook Cannot Send Mail in Browsers and Email
I did the windows 10 upgrade yesterday and since then my Outlook 2010 cannot send mail. It receives mail as it should without any issues. I have multiple emails accounts with different vendors and it is doing the same on all of them so I have ruled...
Please help, four days now and cant send emails!
Hi, Another day with Windows 10 and another new problem lol. Using Outlook 2013 or 2016 in Windows 10 I have found it is not possible to send e-mails from an account. I have tried using ActiveSync and SMTP which do authenticate...
Sending emails via Outlook in Browsers and Email
Outlook appeared at first to be working perfectly until I tried to send an email. It will not leave the outbox and I get the following message. Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:54.
Find Us