Importing Gmail Contacts to Outlook (Hotmail) People

I used to be able to export "Contacts" from my Gmail account and import them into Outlook "People" so I could keep my contacts synced between platforms. Unfortunately it hasn't worked for many months. I contacted Microsoft and despite numerous online and emails back and forth with the Indian Help guy, nothing ever worked. It was odd he never wanted to see my CSV files.

Gmail gives Google CSV and Outlook CSV export options. The Outlook CSV file gives a "Something went wrong.. the format isn't correct...." error when I try to import it into "People". The Google CSV imports but most of the data is stuffed into a "Notes" field. Looking at the two files in a spreadsheet, I see nothing to justify why Outlook "People" is doing what it does.

I can import the Gmail CSV into my other on-line email services without major issues. Something Gmail or Microsoft did screwed up something I have been doing for 10 years.

Agreed something is bust - I get the error below.
Attachment 250237
I synch all contacts in Outlook which also keeps sync with the MS People app and on the web at Outlook – free personal email and calendar from Microsoft

Steve C said:

Agreed something is bust - I get the error below.

I made things worse while trying to flush out all the corrupted entries. I lost many years of contact info. Now I only have the name and email addresses of my contacts. All other data is stuffed into the "Notes" field. Luckily I have this info backed up in Gmail and other email services. Outlook is not unusable for me anymore.

As a side note, Outlook won't let you delete more than 40ish contacts at a time so if you have a large number of contacts, it can take a very long and tedious time to delete hundreds of contacts...

busaboyz said:

I made things worse while trying to flush out all the corrupted entries. I lost many years of contact info. Now I only have the name and email addresses of my contacts. All other data is stuffed into the "Notes" field. Luckily I have this info backed up in Gmail and other email services. Outlook is not unusable for me anymore.

As a side note, Outlook won't let you delete more than 40ish contacts at a time so if you have a large number of contacts, it can take a very long and tedious time to delete hundreds of contacts...

I use Outlook 2010 / 2016 so don't have that issue