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  1.    07 Aug 2015 #1
    Join Date : Aug 2015
    Marlborough
    Posts : 2
    Windows10

    Windows 10 Mail app will not open.


    Three days after what appeared to be a smooth upgrade from Windows 8.1, I experienced a problem with complete loss of Start screen, Start button and Search was also none active. The only solution appeared to be to create another user account which seemed to bring things back to normal. Today, one day after 'normalisation' I attempted to create an additional mail account and discovered the Mail app has frozen completely. All other apps appear to work normally.

    I have tried the standard 're-boot' option but that has no effect. It appears that the uninstall/reinstall option is not available for Mail. Any ideas?
      My ComputerSystem Spec
  2.    09 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    Can't access Mail


    Quote Originally Posted by Renwick View Post
    Three days after what appeared to be a smooth upgrade from Windows 8.1, I experienced a problem with complete loss of Start screen, Start button and Search was also none active. The only solution appeared to be to create another user account which seemed to bring things back to normal. Today, one day after 'normalisation' I attempted to create an additional mail account and discovered the Mail app has frozen completely. All other apps appear to work normally.

    I have tried the standard 're-boot' option but that has no effect. It appears that the uninstall/reinstall option is not available for Mail. Any ideas?
    I have also just upgraded to Windows 10, and my computer has now decided not to let me access my mail. This is a recent occurrence as I have previously been able to do so within Windows 10.
    Any answers please?
      My ComputerSystem Spec
  3.    09 Aug 2015 #3
    Join Date : Aug 2015
    Marlborough
    Posts : 2
    Windows10
    Thread Starter

    W10 Mail


    Quote Originally Posted by Chrissie View Post
    I have also just upgraded to Windows 10, and my computer has now decided not to let me access my mail. This is a recent occurrence as I have previously been able to do so within Windows 10.
    Any answers please?
    I have also noticed that this problem also affects the Windows Calendar. Can anyone also confirm that this is the case? I understand that W10 mail and Calendar have recently received an upgrade. I wonder whether that is the cause of the problem or is to be the cure?
      My ComputerSystem Spec
  4.    09 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    I think this problem occurred for me following an update!!!!!!
      My ComputerSystem Spec
  5.    09 Aug 2015 #5
    Join Date : Jul 2014
    UK
    Posts : 19,186
    Windows 10

    Mail, Calendar & People are the same app, just a different front end, so if you have issues with one you could have issues with these three

    seems a few people have various issues with mail, there is a patch coming out next week, so hopefully they will get resolved
      My ComputerSystem Spec
  6.    09 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    I have two accounts on my computer. The weird thing is, email and calendar works perfectly on one account but not the other. I can't figure out why that should be. No settings have been changed manually on either account. I guess I'll just have to wait for the patch.
      My ComputerSystem Spec
  7.    09 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 4
    windows 10

    Same problem


    I upgraded from Win 8.1 to Win 10 on 2 Aug 2015. I prefer to use my long-time Comcast account for email so it connected it with no problem. On the 5th or 6th of August the Win Mail screen appears to be locked. My cursor moves around it just fine but nothing will link and the highlighted email at the top of the incoming list does not show in the View side of the screen. New emails are being added to incoming. The only modifications I've made since upgrade were in the Personalization area, which shouldn't affect email screen. I haven't checked Calendar. I did not like 8.1 email at all and have patiently waited for this upgrade. This stuff shouldn't be rocket science anymore so stopping messing with the easy tasks.

    I'll gladly accept help or suggestions if it's me who is doing something wrong.
      My ComputerSystem Spec
  8.    09 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    I just checked and I can access People, but not Calendar!
      My ComputerSystem Spec
  9.    10 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    I just did a restart and I can now access both my Mail and Calendar.
      My ComputerSystem Spec
  10.    10 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 4
    Windows 10 Home

    The same thing has happened to me. Windows 7. Sony Vaio laptop. Upgraded to Windows 10. Everything works fine until the last update, and then mail and calendar app wont start. The People app will start which is my contacts from my mail app. If I create a new profile it will work. Very odd
      My ComputerSystem Spec

 
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