email link not opening


  1. Posts : 162
    Windows 10
       #1

    email link not opening


    I am running Windows 10 v 1903 64bit,also Firefox Quantum 68.0.164bit.My Email is Outlook.
    When I open an Email I get a link with letters and numbers like a code(see screenshot)but when I click on them
    nothing happens,I have to close the email programme to read them on the desktop.Is there any way to open
    them in Outlook?
    Attached Thumbnails Attached Thumbnails email link not opening-2019-02-23.png  
      My Computer


  2. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #2

    Check that Firefox is set as your default browser at Start, Settings, Apps, Default apps, Web browser.

    (The app you're using for email is the Mail app, not Outlook.)
      My Computer


  3. Posts : 162
    Windows 10
    Thread Starter
       #3

    Yes Firefox is set as my default browser and also default for HTTP-HTTPS,could the problem
    be with the mail app?
      My Computer


  4. Posts : 9,789
    Mac OS Catalina
       #4
      My Computer


  5. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #5

    That's for sending an email message from Firefox, not reading a link received in an email message.
      My Computer


  6. Posts : 9,789
    Mac OS Catalina
       #6

    NMI said:
    That's for sending an email message from Firefox, not reading a link received in an email message.
    Read the entire info in the link. that is where you start. The other is that this has been an ongoing issue for FF. 1433591 - Links and text selection in Outlook Web Access messages broken, mouse action received by Inbox behind open message
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  7. Posts : 9,789
    Mac OS Catalina
       #7

    NMI said:
    That's for sending an email message from Firefox, not reading a link received in an email message.
    Read the entire info in the link. that is where you start. The other is that this has been an ongoing issue for FF. 1433591 - Links and text selection in Outlook Web Access messages broken, mouse action received by Inbox behind open message
    Hyperlinks in Outlook.com emails do not work after recent Firevox update. | Firefox Support Forum | Mozilla Support
    https://support.microsoft.com/en-us/...ing-in-outlook
    https://answers.microsoft.com/en-us/...3-eb8d3dfe4f0f
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  8. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #8

    bro67 said:
    Read the entire info in the link.
    I did. There was nothing relevant.
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