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#1
Firefox Won't Start After Reinstall ... Oops!
We have a person who comes in and uses the Sr. Center computers (which is what they're for), but he got a couple of those PUPs that changed the search engine, and Gramma's Lye Soap wouldn't take it off.
I followed instructions online to remove the PUPs, and something went awry. I think some of the files I removed had replaced some other files, and now they're gone.
So, now when I try to reinstall FF (at least four times), it tells me "Your Firefox profile cannot be loaded. It may be missing or inaccessible."
I'm at a loss as to what to do next . . . We use Firefox in the classroom. Help, please?