New
#1
Confused - BT/AOL which?
Your help would be appreciated.
I have a friend who moved earlier this year - up until that time her email address was xxxxx@aol.com.
As I understand it, AOL was part of Talktalk at that stage.
She moved, and for whatever reason TT were unable to service her new home address.
In response she then established an account with BT - who said it was possible to retain her aol email address - this she chose to do.
There is now a need to change her email password - (she still wishes to retain the aol email address) the question is
1 - will the password need to be changed via the aol site
2 - will the password need to be changed via the bt site
BT have supplied her with a BT hub - that has worked satisfactorily since the change.
Regrettably someone has now managed to get into her address book and is sending out mail in her name. I realise that a password change is not the sole answer to her problem but it is a start.
Thanks in advance for any info you can provide
C