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I'm having the same issue and the same error codes in the Event Log. Were you able to find a solution?
Thanks!
I'm having the same issue and the same error codes in the Event Log. Were you able to find a solution?
Thanks!
Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?
Andre
Do you use EMET?
It is incompatible with IE11 unless you turn off EAF and results in the exact same error.
Other than that you could try to un-install and re-install IE11 in Windows Features
I don't think I have EMET installed, unless an automated Windows update added it. I can't see in in the programs list anyway.
I have already tried turning IE off and back on within the Windows Features list (with reboots between) but although it's present in the programs list it fails to run. Tried the 32 and 64 bit exes directly too.
Andre
OK, I've uninstalled Trusteer Rapport (banking security service for websites) and Freemake Video Converter, both of which were showing errors in the system events during system boot in case either of those were the culprits, but that did not help.
Here are the System Event logs:
Windows Log > Application > Error message:
Windows Log > Application > Info message a few seconds later in the log:Faulting application name: iexplore.exe, version: 11.0.10240.16412, time stamp: 0x55b99d3f
Faulting module name: ntdll.dll, version: 10.0.10240.16392, time stamp: 0x55a864a2
Exception code: 0xc0000005
Fault offset: 0x0000000000025ba4
Faulting process ID: 0x15a4
Faulting application start time: 0x01d0d41df2b6a3ca
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 352a9c67-b5e3-4e12-b528-964fc298aee3
Faulting package full name:
Faulting package-relative application ID:
WER log file:Fault bucket 120292238386, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iexplore.exe
P2: 11.0.10240.16412
P3: 55b99d3f
P4: ntdll.dll
P5: 10.0.10240.16392
P6: 55a864a2
P7: c0000005
P8: 0000000000025ba4
P9:
P10:
Attached files:
C:\Users\Andre\AppData\Local\Temp\WER42A4.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_25fe154ba94e1b895f8357134e0 da395aab4d7_3f4d0144_043b4da1
Analysis symbol:
Rechecking for solution: 0
Report ID: 352a9c67-b5e3-4e12-b528-964fc298aee3
Report Status: 0
Hashed bucket: c21063ba259bb3b8d3049afec6e02374
AndreVersion=1
EventType=APPCRASH
EventTime=130837614289120156
ReportType=2
Consent=1
UploadTime=130837614290526395
ReportIdentifier=30996e05-4011-11e5-9bde-00238bb22d61
IntegratorReportIdentifier=352a9c67-b5e3-4e12-b528-964fc298aee3
NsAppName=iexplore.exe
Response.BucketId=c21063ba259bb3b8d3049afec6e02374
Response.BucketTable=4
Response.LegacyBucketId=120292238386
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iexplore.exe
Sig[1].Name=Application Version
Sig[1].Value=11.0.10240.16412
Sig[2].Name=Application Timestamp
Sig[2].Value=55b99d3f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10240.16392
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=55a864a2
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000025ba4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\Program Files\Internet Explorer\iexplore.exe
UI[3]=Internet Explorer has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Internet Explorer\iexplore.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\shcore.dll
LoadedModule[9]=C:\WINDOWS\system32\combase.dll
LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[11]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[12]=C:\WINDOWS\system32\sechost.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[14]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[15]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\IEFRAME.dll
LoadedModule[18]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
LoadedModule[20]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[21]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[22]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
LoadedModule[26]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Internet Explorer
AppPath=C:\Program Files\Internet Explorer\iexplore.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=3FACC7517DCB685E53A453AD55C2B19D
Last edited by andrewilley; 11 Aug 2015 at 05:45.
I've also tried uninstalling a million things and reinstalling my video driver. No luck. Here's my WER log:
Code:Version=1 EventType=APPCRASH EventTime=130838180196071623 ReportType=2 Consent=1 UploadTime=130838180196853182 ReportIdentifier=f34cfe69-4094-11e5-9bce-485b394d118b IntegratorReportIdentifier=a1cd0b33-8e59-4f6c-813f-4b80c8e5f5b8 NsAppName=iexplore.exe Response.BucketId=c7e54b6f5aa603722c0af5acb5d8ea37 Response.BucketTable=4 Response.LegacyBucketId=120296648913 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=iexplore.exe Sig[1].Name=Application Version Sig[1].Value=11.0.10240.16412 Sig[2].Name=Application Timestamp Sig[2].Value=55b99d3f Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.10240.16430 Sig[5].Name=Fault Module Timestamp Sig[5].Value=55c59f92 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=0000000000025ba4 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.10240.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 UI[2]=C:\Program Files\Internet Explorer\iexplore.exe UI[3]=Internet Explorer has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files\Internet Explorer\iexplore.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll LoadedModule[5]=C:\WINDOWS\system32\USER32.dll LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll LoadedModule[8]=C:\WINDOWS\system32\shcore.dll LoadedModule[9]=C:\WINDOWS\system32\combase.dll LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll LoadedModule[11]=C:\WINDOWS\system32\ADVAPI32.dll LoadedModule[12]=C:\WINDOWS\system32\sechost.dll LoadedModule[13]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[14]=C:\WINDOWS\system32\IMM32.DLL LoadedModule[15]=C:\WINDOWS\system32\MSCTF.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll LoadedModule[17]=C:\WINDOWS\SYSTEM32\IEFRAME.dll LoadedModule[18]=C:\WINDOWS\system32\SHLWAPI.dll LoadedModule[19]=C:\WINDOWS\system32\ole32.dll LoadedModule[20]=C:\WINDOWS\system32\OLEAUT32.dll LoadedModule[21]=C:\WINDOWS\system32\SHELL32.dll LoadedModule[22]=C:\WINDOWS\system32\windows.storage.dll LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll LoadedModule[24]=C:\WINDOWS\system32\powrprof.dll LoadedModule[25]=C:\WINDOWS\system32\profapi.dll LoadedModule[26]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll LoadedModule[27]=C:\Program Files\Internet Explorer\IEShims.dll LoadedModule[28]=C:\WINDOWS\system32\comdlg32.dll LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[31]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Internet Explorer AppPath=C:\Program Files\Internet Explorer\iexplore.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=3FACC7517DCB685E53A453AD55C2B19D
No, still not got it working.
This is one factor that is preventing me from upgrading my other PCs at the moment, as until I know I have IE available on at least one machine (doesn't really matter which one) I can't risk it.
Andre
When I upgraded to windows 10 both Edge and IE11 showed up in Task Bar.
I don't like IE11 so removed it doing it the way you did, and it was gone.
Done same to my friends but he decided he wanted it back so did the reverse and re ticked the box for IE11 and it reloaded and came back for him.
But no icon showed until he went into more action, left click that and IE 11 is there, if you click Open With Internet Explorer you should find it works.
Click on it and the icon will appear in taskbar and IE11 loads and works ok
Last edited by Samsung User; 05 Oct 2015 at 05:46. Reason: added
No, the problem is that I know where to find the icon (or just to run iexplore.exe directly) but it fails to start up properly, as per the logs above. Removing and reinstalling it via the Windows Features menu does not help.
Edge looks pretty enough, but is far too feature-light for me for daily use (and I also have some specific legacy device control HTML pages which need IE to run correctly).
Andre