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  1.    10 Aug 2015 #11
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    I'm having the same issue and the same error codes in the Event Log. Were you able to find a solution?

    Thanks!
      My ComputerSystem Spec
  2.    11 Aug 2015 #12
    Join Date : Aug 2015
    Posts : 18
    Win 7 PC / Win 10 Laptop
    Thread Starter

    Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?

    Andre
      My ComputerSystem Spec
  3.    11 Aug 2015 #13
    Join Date : Jul 2015
    Posts : 3,808
    10 Pro

    Do you use EMET?

    It is incompatible with IE11 unless you turn off EAF and results in the exact same error.

    Click image for larger version. 

Name:	EMET.PNG 
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ID:	30463

    Other than that you could try to un-install and re-install IE11 in Windows Features
      My ComputerSystem Spec
  4.    11 Aug 2015 #14
    Join Date : Aug 2015
    Posts : 18
    Win 7 PC / Win 10 Laptop
    Thread Starter

    Quote Originally Posted by halasz View Post
    Do you use EMET?

    Other than that you could try to un-install and re-install IE11 in Windows Features
    I don't think I have EMET installed, unless an automated Windows update added it. I can't see in in the programs list anyway.

    I have already tried turning IE off and back on within the Windows Features list (with reboots between) but although it's present in the programs list it fails to run. Tried the 32 and 64 bit exes directly too.

    Andre
      My ComputerSystem Spec
  5.    11 Aug 2015 #15
    Join Date : Aug 2015
    Posts : 18
    Win 7 PC / Win 10 Laptop
    Thread Starter

    OK, I've uninstalled Trusteer Rapport (banking security service for websites) and Freemake Video Converter, both of which were showing errors in the system events during system boot in case either of those were the culprits, but that did not help.

    Here are the System Event logs:

    Windows Log > Application > Error message:
    Faulting application name: iexplore.exe, version: 11.0.10240.16412, time stamp: 0x55b99d3f
    Faulting module name: ntdll.dll, version: 10.0.10240.16392, time stamp: 0x55a864a2
    Exception code: 0xc0000005
    Fault offset: 0x0000000000025ba4
    Faulting process ID: 0x15a4
    Faulting application start time: 0x01d0d41df2b6a3ca
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report ID: 352a9c67-b5e3-4e12-b528-964fc298aee3
    Faulting package full name:
    Faulting package-relative application ID:
    Windows Log > Application > Info message a few seconds later in the log:
    Fault bucket 120292238386, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: iexplore.exe
    P2: 11.0.10240.16412
    P3: 55b99d3f
    P4: ntdll.dll
    P5: 10.0.10240.16392
    P6: 55a864a2
    P7: c0000005
    P8: 0000000000025ba4
    P9:
    P10:

    Attached files:
    C:\Users\Andre\AppData\Local\Temp\WER42A4.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_25fe154ba94e1b895f8357134e0 da395aab4d7_3f4d0144_043b4da1

    Analysis symbol:
    Rechecking for solution: 0
    Report ID: 352a9c67-b5e3-4e12-b528-964fc298aee3
    Report Status: 0
    Hashed bucket: c21063ba259bb3b8d3049afec6e02374
    WER log file:
    Version=1
    EventType=APPCRASH
    EventTime=130837614289120156
    ReportType=2
    Consent=1
    UploadTime=130837614290526395
    ReportIdentifier=30996e05-4011-11e5-9bde-00238bb22d61
    IntegratorReportIdentifier=352a9c67-b5e3-4e12-b528-964fc298aee3
    NsAppName=iexplore.exe
    Response.BucketId=c21063ba259bb3b8d3049afec6e02374
    Response.BucketTable=4
    Response.LegacyBucketId=120292238386
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=iexplore.exe
    Sig[1].Name=Application Version
    Sig[1].Value=11.0.10240.16412
    Sig[2].Name=Application Timestamp
    Sig[2].Value=55b99d3f
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ntdll.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.10240.16392
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=55a864a2
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=0000000000025ba4
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10240.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=2057
    UI[2]=C:\Program Files\Internet Explorer\iexplore.exe
    UI[3]=Internet Explorer has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files\Internet Explorer\iexplore.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
    LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[8]=C:\WINDOWS\system32\shcore.dll
    LoadedModule[9]=C:\WINDOWS\system32\combase.dll
    LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
    LoadedModule[11]=C:\WINDOWS\system32\ADVAPI32.dll
    LoadedModule[12]=C:\WINDOWS\system32\sechost.dll
    LoadedModule[13]=C:\WINDOWS\SYSTEM32\iertutil.dll
    LoadedModule[14]=C:\WINDOWS\system32\IMM32.DLL
    LoadedModule[15]=C:\WINDOWS\system32\MSCTF.dll
    LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\IEFRAME.dll
    LoadedModule[18]=C:\WINDOWS\system32\SHLWAPI.dll
    LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
    LoadedModule[20]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[21]=C:\WINDOWS\system32\SHELL32.dll
    LoadedModule[22]=C:\WINDOWS\system32\windows.storage.dll
    LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
    LoadedModule[24]=C:\WINDOWS\system32\powrprof.dll
    LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
    LoadedModule[26]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Internet Explorer
    AppPath=C:\Program Files\Internet Explorer\iexplore.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=3FACC7517DCB685E53A453AD55C2B19D
    Andre
    Last edited by andrewilley; 11 Aug 2015 at 05:45.
      My ComputerSystem Spec
  6.    11 Aug 2015 #16
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    I've also tried uninstalling a million things and reinstalling my video driver. No luck. Here's my WER log:

    Code:
    Version=1
    EventType=APPCRASH
    EventTime=130838180196071623
    ReportType=2
    Consent=1
    UploadTime=130838180196853182
    ReportIdentifier=f34cfe69-4094-11e5-9bce-485b394d118b
    IntegratorReportIdentifier=a1cd0b33-8e59-4f6c-813f-4b80c8e5f5b8
    NsAppName=iexplore.exe
    Response.BucketId=c7e54b6f5aa603722c0af5acb5d8ea37
    Response.BucketTable=4
    Response.LegacyBucketId=120296648913
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=iexplore.exe
    Sig[1].Name=Application Version
    Sig[1].Value=11.0.10240.16412
    Sig[2].Name=Application Timestamp
    Sig[2].Value=55b99d3f
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ntdll.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.10240.16430
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=55c59f92
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=0000000000025ba4
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10240.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files\Internet Explorer\iexplore.exe
    UI[3]=Internet Explorer has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files\Internet Explorer\iexplore.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
    LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[8]=C:\WINDOWS\system32\shcore.dll
    LoadedModule[9]=C:\WINDOWS\system32\combase.dll
    LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
    LoadedModule[11]=C:\WINDOWS\system32\ADVAPI32.dll
    LoadedModule[12]=C:\WINDOWS\system32\sechost.dll
    LoadedModule[13]=C:\WINDOWS\SYSTEM32\iertutil.dll
    LoadedModule[14]=C:\WINDOWS\system32\IMM32.DLL
    LoadedModule[15]=C:\WINDOWS\system32\MSCTF.dll
    LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\IEFRAME.dll
    LoadedModule[18]=C:\WINDOWS\system32\SHLWAPI.dll
    LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
    LoadedModule[20]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[21]=C:\WINDOWS\system32\SHELL32.dll
    LoadedModule[22]=C:\WINDOWS\system32\windows.storage.dll
    LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
    LoadedModule[24]=C:\WINDOWS\system32\powrprof.dll
    LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
    LoadedModule[26]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll
    LoadedModule[27]=C:\Program Files\Internet Explorer\IEShims.dll
    LoadedModule[28]=C:\WINDOWS\system32\comdlg32.dll
    LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll
    LoadedModule[30]=C:\WINDOWS\SYSTEM32\urlmon.dll
    LoadedModule[31]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Internet Explorer
    AppPath=C:\Program Files\Internet Explorer\iexplore.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=3FACC7517DCB685E53A453AD55C2B19D
      My ComputerSystem Spec
  7.    05 Oct 2015 #17
    Join Date : Sep 2015
    Posts : 11
    Windows 10 32 bit

    Quote Originally Posted by andrewilley View Post
    Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?

    Andre
    Hi
    Did you get this fixed? I've tried removing it and adding it back to windows features, and resetting it - not worked so far.
    Same as you, I need it for work applications.

    Simon
      My ComputerSystem Spec
  8.    05 Oct 2015 #18
    Join Date : Aug 2015
    Posts : 18
    Win 7 PC / Win 10 Laptop
    Thread Starter

    No, still not got it working.

    This is one factor that is preventing me from upgrading my other PCs at the moment, as until I know I have IE available on at least one machine (doesn't really matter which one) I can't risk it.

    Andre
      My ComputerSystem Spec
  9.    05 Oct 2015 #19
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,562
    Windows 10 x64 Home Version(1709) Build16299.98

    When I upgraded to windows 10 both Edge and IE11 showed up in Task Bar.
    I don't like IE11 so removed it doing it the way you did, and it was gone.
    Done same to my friends but he decided he wanted it back so did the reverse and re ticked the box for IE11 and it reloaded and came back for him.
    But no icon showed until he went into more action, left click that and IE 11 is there, if you click Open With Internet Explorer you should find it works.

    Click on it and the icon will appear in taskbar and IE11 loads and works ok
    Last edited by hTconeM9user; 05 Oct 2015 at 05:46. Reason: added
      My ComputerSystem Spec
  10.    05 Oct 2015 #20
    Join Date : Aug 2015
    Posts : 18
    Win 7 PC / Win 10 Laptop
    Thread Starter

    No, the problem is that I know where to find the icon (or just to run iexplore.exe directly) but it fails to start up properly, as per the logs above. Removing and reinstalling it via the Windows Features menu does not help.

    Edge looks pretty enough, but is far too feature-light for me for daily use (and I also have some specific legacy device control HTML pages which need IE to run correctly).

    Andre
      My ComputerSystem Spec

 
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