Trouble signing into AOL Mail

  1. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit
       #1

    Trouble signing into AOL Mail


    Lately i am having trouble signing into my AOL mail account. On every attempt whichever browser i use i receive this message my first image showing Firefox second image Microsoft Edge.

    Trouble signing into AOL Mail-untitled2.jpgTrouble signing into AOL Mail-untitled.jpg

    In Firefox after receiving this message if i click the bookmark for AOL it will eventually sign in, with Edge this always happens. Tried starting Firefox with addons disabled in safe mode but goes directly to page shown in Firefox image posted.

    Internet Explorer never even loads AOL. Tried googling to find out any issues with AOL but no help there.

    Not sure what else to try everything else i do on my browsers are fine plus any other e-mail accounts.
    No new software was added recently and all windows updates have been done recently.

    Any help is much appreciated !
      My Computer

  2. thomaseg1's Avatar
    Posts : 9,337
    Windows 10 Professional (x64) Version 2004 19041.264 & version 2004 build 19635.1
       #2

    try this link

    https://mail.aol.com
      My Computers

  3. thomaseg1's Avatar
    Posts : 9,337
    Windows 10 Professional (x64) Version 2004 19041.264 & version 2004 build 19635.1
       #3

    Should get you here:
    Trouble signing into AOL Mail-image.png
      My Computers

  4. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit
    Thread Starter
       #4

    thomaseg1 said:
    try this link

    https://mail.aol.com
    Yes that screen shows after i click log on in this screen, that is the screen i then see to sign into AOL Mail.

    Trouble signing into AOL Mail-untitled3.jpg

    Seem to fix the problem so far with Firefox. Everyday i go onto my PC check my e-mails and do other stuff i use CCleaner before i shutdown to clean it. In options in CCleaner i selected Cookies under category Cookies to Keep i moved aol.com to it, the only other Cookies to Keep listed was Google.com.

    Swore in the past with CCleaner aol.com was always there under this part. Maybe after recent update to CCleaner this happened. I do still have the same issue with Edge unless i refresh the page after attempting to sign in using this browser.
    Internet Explorer still never reaches page for sign in to mail.

    Thanks for your reply !
      My Computer


 

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