Email Issues since intalling W 10


  1. iant67
    Posts : 3
    Windows 10
       New #1

    Email Issues since intalling W 10


    I upgraded from Win 7 to Win 10 on 1st August. My issues are that
    1. I am now unable to send emails in Outlook 365
    2. I am unable to open attachments on incoming emails

    When I boot the machine the sequence goes to the start screen displaying my Hotmail account name and requests my Hotmail password. I have never used the Hotmail account for anything other than the Office 365 account - never email. I have two other email accounts I use for my email. Could this login be affecting my email? if so how do I reset the login so that everything works as before?
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  3. iant67
    Posts : 3
    Windows 10
    Thread Starter
       New #2

    Item # 1 solved by the command prompt [administrator] SFC/scannow fix.
    Iten #2 still a problem.
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  4. Der Snoober
    Posts : 149
       New #3

    Hi There,

    there is a sollution for number 2. Just run an Online restore of you Office installation and the problem will be fixed.

    Go to the Configurationpanel to the part where you can uninstall software. Choose for Office 365. Choose for "Change" and run the Online Restore.

    This wil fix the issue but may take a while to complete.

    Good luck!

    Rover
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  6. iant67
    Posts : 3
    Windows 10
    Thread Starter
       New #4

    Thanks Rover - all fixed! Ian
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  7. Der Snoober
    Posts : 149
       New #5

    You're most welcome Ian.
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