1. Joined : Aug 2015
    Posts : 3
    Windows 10
       05 Aug 2015 #1

    Email Issues since intalling W 10

    I upgraded from Win 7 to Win 10 on 1st August. My issues are that
    1. I am now unable to send emails in Outlook 365
    2. I am unable to open attachments on incoming emails

    When I boot the machine the sequence goes to the start screen displaying my Hotmail account name and requests my Hotmail password. I have never used the Hotmail account for anything other than the Office 365 account - never email. I have two other email accounts I use for my email. Could this login be affecting my email? if so how do I reset the login so that everything works as before?
      My System SpecsSystem Spec

  2. Joined : Aug 2015
    Posts : 3
    Windows 10
       08 Aug 2015 #2

    Item # 1 solved by the command prompt [administrator] SFC/scannow fix.
    Iten #2 still a problem.
      My System SpecsSystem Spec

  3.    08 Aug 2015 #3

    Hi There,

    there is a sollution for number 2. Just run an Online restore of you Office installation and the problem will be fixed.

    Go to the Configurationpanel to the part where you can uninstall software. Choose for Office 365. Choose for "Change" and run the Online Restore.

    This wil fix the issue but may take a while to complete.

    Good luck!

      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Posts : 3
    Windows 10
       08 Aug 2015 #4

    Thanks Rover - all fixed! Ian
      My System SpecsSystem Spec

  5.    13 Aug 2015 #5

    You're most welcome Ian.
      My System SpecsSystem Spec


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