Page that says: Your connection is not private


  1. Posts : 272
    Windows 10
       #1

    Page that says: Your connection is not private


    This is happening on only one site, The Wig Company.I have been trying to reach the site since yesterday afternoon on both Chrome and Firefox. See screenshots for what I get. I have Googled and so far I have not found anything satisfactory. I know this site is legit; have ordered wigs from it for some time. In fact, I just received an order and was questioning something which was why I was trying to get into the site.

    Can anyone offer me any help?

    p.s. another strange thing is that I've tried to call and the phone rings busy every time.
    Attached Thumbnails Attached Thumbnails Page that says: Your connection is not private-firefox-error-wigs.png   Page that says: Your connection is not private-firefox-wigs-error.png   Page that says: Your connection is not private-your-connection-not-private.png   Page that says: Your connection is not private-chrome-wig-company.png  
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  2. dalchina's Avatar
    Posts : 31,244
    Win 10 Pro (1903)
       #2

    I'd suggest it's somewhat self-explanatory- a problem with the site certificate e.g.

    There is a risk, as it says, that there is something untrustworthy - possible hack- so you should not disclose personal data until it's resolved.

    There is a possible security risk. Presumably the phone is in use because of all the concerned users...

    Nothing you can do to sort it out- only tell the browser to disregard it, should you so wish.
    How to fix certificate error on trusted website | Firefox Support Forum | Mozilla Support
    What is an SSL Certificate?

    How to get HTTPS: Setting up SSL on your website - Expert How-To Guides
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  3. Callender's Avatar
    Posts : 4,293
    20H2 64 Bit Home
       #3

    Website is down. (404) even with security exception added. Maybe they went bust?

    Try emailing:

    Page that says: Your connection is not private-contact-us.jpg
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  4. Posts : 272
    Windows 10
    Thread Starter
       #4

    I did send them an email last evening, with screenshots, about what is going on. It apparently went through but I have received no reply.
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  5. Callender's Avatar
    Posts : 4,293
    20H2 64 Bit Home
       #5

    Ring the company located next door and ask them if they know anything.

    P C McKenzie Company

    Address and tel no. at bottom of page.
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  6. Callender's Avatar
    Posts : 4,293
    20H2 64 Bit Home
       #6

    Actually that's not next door but try searching for a neighboring business that you could contact in order to ask them if the company is still open and trading.
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  7. Callender's Avatar
    Posts : 4,293
    20H2 64 Bit Home
       #7

    Businesses nearby that you might contact:

    Google Maps
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  8. bosse's Avatar
    Posts : 14
    Windows 10 Home
       #8

    What browser version do you have. I have simular problem but don't have the option to go ahead like you get. Which I want to since the server is my own on my LAN. Server not https capable.
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  9. Callender's Avatar
    Posts : 4,293
    20H2 64 Bit Home
       #9

    bosse said:
    What browser version do you have. I have simular problem but don't have the option to go ahead like you get. Which I want to since the server is my own on my LAN. Server not https capable.
    Firefox (Latest version) or a variant like Basilisk.

    Page that says: Your connection is not private-basilisk.jpg

    Page that says: Your connection is not private-basilisk-2.jpg
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