Microsoft Edge Insider builds: Troubleshoot install and updates

  1. Brink's Avatar
    Posts : 48,933
    64-bit Windows 10 Pro for Workstations build 19640
       #1

    Microsoft Edge Insider builds: Troubleshoot install and updates


    Microsoft Edge Insider builds refers to both Microsoft Edge Canary and Microsoft Edge Dev.

    Here are a few things to try if you see installation or update errors:

    1. Check your operating system. Microsoft Edge Insider builds are currently only available on Windows 10 (64-bit). Other versions of Windows are not supported at this time.
    2. Check your VPN. If you received a 403 error, you might need to change how you connect to your network. For example, try connecting directly to your domain.
    3. Check your connection settings. Parental controls, antivirus, or firewall settings might be blocking your installation.
    4. Check your trusted sites. If you’re using Internet Explorer to download builds, you might need to add officeapps.live.com to your browser’s list of trusted sites.
    5. Try downloading again.Uninstall your Microsoft Edge Insider build and try downloading again.
    6. Restart your computer. If there’s still a problem, uninstall your Microsoft Edge Insider build and try downloading again.

    Help for specific errors

    Error message Try this
    Error 3 or 0x80040154
    or We can't install Microsoft Edge on this version of Windows
    1. Check your operating system. Microsoft Edge Insider builds are currently only supported on Windows 10 (64-bit). Other versions of Windows are not supported at this time.
    2. If you are running Windows 10 (64-bit), a recent Windows Update might have changed some system settings. Uninstall your Microsoft Edge Insider build, and then download and reinstall it.
    Error 3 or 0x80080005
    Error 403
    1. This may be due to a VPN configuration issue. You may need to change how you connect to your network. For example, try connecting to your domain.
    2. After changing your connection, download and reinstall Microsoft Edge.
    Error 1603 or 0x00000643
    1. If this is your first time installing, report your issue to our support team.
    2. If you’ve already installed and downloaded Microsoft Edge, use Microsoft Fix It to automatically repair issues (including corrupted registry keys) that block you from installing or removing programs.
    3. Download and reinstall your Microsoft Edge Insider build.
    Error 0x80070070
    1. Verify there is enough space on the hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space.
    2. Download and reinstall the Microsoft Edge Insider build.
    Other Error codes
    • Check if there’s enough space on the hard drive to install your Microsoft Edge Insider build. If not, uninstall programs that are no longer needed, or use the Disk Cleanup app to free up space.
    • Temporarily turn off parental controls, antivirus, or firewall settings that might be blocking your connection.
    • Download and reinstall the Microsoft Edge Insider build.
    Can’t connect to the Internet
    1. Temporarily turn off parental controls, antivirus, or firewall settings that might be blocking your connection.
    2. Open Windows Settings > Update & security > Windows Security. Select Firewall & network protection, then Allow an app through firewall. Choose Change Settings, then Allow another app. Add “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\<version>\MicrosoftEdgeUpdate.exe” where “<version>” is the highest number in the “Edge Update” folder. For example, “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\1.3.99.7\MicrosoftEdgeUpdate.exe”
    3. Turn on the Background Intelligent Transfer Service (BITS). In Control Panel, select Administrative Tools and then Services. Choose Background Intelligent Transfer Service from the list and in the General section, change the Startup type to Automatic (Delayed Start).
    4. Download and reinstall the Microsoft Edge Insider build.
    There was a problem installing Microsoft Edge
    1. This may occur when running the installer directly from another browser after downloading it. Try opening the Downloads folder on your computer and run MicrosoftEdgeSetup.exe from that folder.
    2. If the installer can’t be found, use the Registry Editor to delete the following key HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\Clients\{F3C4FE00-EFD5-403B-9569-398A20F1BA4A}.
    3. To run the Registry Editor, hold down the Windows key on your keyboard then press and release the ‘R’ key. Type regedit and press the Enter key. Follow the on-screen instructions locate and delete the key.
    4. Download and reinstall the Microsoft Edge Insider build.

    How to uninstall

    1. Go to Windows settings -> Apps & features.
    2. Locate your Microsoft Edge Insider build, and select Uninstall or

    Look for your Microsoft Edge Insider build on Start, then press and hold (or right-click) the app and select Uninstall.

    How to add a trusted site

    If you are using Internet Explorer to download your Microsoft Edge Insider build, you might need to add officeapps.live.com to your list of allowed domains.

    1. In Internet Explorer, go to Tools > Internet Options
    2. In the Security tab, select “Trusted sites” (with the green checkmark) and then select Sites
    3. Add https://officeapps.live.com to the list and select Close
    4. Download and reinstall the Microsoft Edge Insider build

    How to run Disk cleanup

    1. To run Disk Cleanup, press Windows key + R on your keyboard
    2. Type cleanmgr and press Enter
    3. Follow the on-screen instructions to free up disk space

    Report your issue

    If you are still having trouble, you can check the frequently asked questions or report your issue to our support team.


    Source: Microsoft Edge Insider builds: Troubleshoot install and updates Microsoft Edge Support

    UPDATE 3/25: Microsoft Edge Insider extension now available in Microsoft Store

    UPDATE 4/8: Microsoft Edge Insider preview builds are now ready for you to try Insider - Windows 10 Forums

    See also:
    Last edited by Brink; 09 Apr 2019 at 08:16.
      My Computers

  2. LEOPEVA64's Avatar
    Posts : 1,875
    WINDOWS 10 Pro x64 builds 19546,18363.592
       #2
      My Computer

  3. LEOPEVA64's Avatar
    Posts : 1,875
    WINDOWS 10 Pro x64 builds 19546,18363.592
       #3

    When you click on the first link (Source), this is what appears now:
    Microsoft Edge Insider builds: Troubleshoot install and updates-sign-.png

    And after sign in, this is what appears now:
    Microsoft Edge Insider builds: Troubleshoot install and updates-oops.png
      My Computer

  4. Brink's Avatar
    Posts : 48,933
    64-bit Windows 10 Pro for Workstations build 19640
    Thread Starter
       #4
      My Computers

  5. swarfega's Avatar
    Posts : 6,403
    Windows 10 Pro 64-bit
       #5

    So how do I download this?
      My Computers

  6. Brink's Avatar
    Posts : 48,933
    64-bit Windows 10 Pro for Workstations build 19640
    Thread Starter
       #6
      My Computers



  7. Posts : 19
    Win 10
       #7

    A few simple questions:

    - how to uninstall latest MS Edge Canary (pre-alpha) 64-bit build from Win 10, when default uninstall techniques described above don't work?
    - how to change Search Engine in MS Edge Insider's New Tab search bar (not address bar)?
    Last edited by zamar21; 15 May 2019 at 19:21.
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