1.    04 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 11
    Microsoft 10

    Sending emails via Outlook


    Outlook appeared at first to be working perfectly until I tried to send an email. It will not leave the outbox and I get the following message.
    Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or modem.'
    All tests work fine and it sends an email test with no problem. Just not a real email!
    Please can someone out there help me, it is very frustrating an I am now sorry that I ever upgraded to 10.
    I have checked the default which is correct and I even got a new email address to see if that would work but nothing.
      My ComputerSystem Spec
  2.    04 Aug 2015 #2
    Join Date : Oct 2013
    Standish, Lancashire
    Posts : 5,901
    Windows 10 Pro x64

    Quite a few have had this problem.

    Right click on the Windows start button then select "Command Prompt (admin)" a window will then open up, in that windows type:-

    sfc /scannow

    and hit enter.

    Wait for it to finish and try sending email again.
      My ComputersSystem Spec
  3.    04 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 11
    Microsoft 10
    Thread Starter

    Quote Originally Posted by z3r010 View Post
    Quite a few have had this problem.

    Right click on the Windows start button then select "Command Prompt (admin)" a window will then open up, in that windows type:-

    sfc /scannow

    and hit enter.

    Wait for it to finish and try sending email again.
    I have done all that and although it looked promising to start with I ended up with the same message as before
    - Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or modem.'
      My ComputerSystem Spec
  4.    04 Aug 2015 #4
    Join Date : Oct 2013
    Standish, Lancashire
    Posts : 5,901
    Windows 10 Pro x64

    Have a read of this thread, there have been a few solutions - Solved Outlook 2013 Error 0x800CCC13 Cannot connect to the network - Windows 10 Forums
      My ComputersSystem Spec
  5.    04 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 11
    Microsoft 10
    Thread Starter

    Quote Originally Posted by z3r010 View Post
    Have a read of this thread, there have been a few solutions - Solved Outlook 2013 Error 0x800CCC13 Cannot connect to the network - Windows 10 Forums
    I have tried all the ideas put forward here ad none of them have worked. I am getting very frustrated!!
      My ComputerSystem Spec

 


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