eMail disappears after I have read it


  1. Posts : 26
    Windows 10
       #1

    eMail disappears after I have read it


    Hi,
    Windows 10 64bit, windows live mail. Have a new computer, after I have read an email it disappears from window live mail.
    Would appreciate some advice please guys
    Thanks and Regards
    Bob
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,167
    Windows 10 Pro x64 Version 2004
       #2

    Hi Bob.

    When you say disappears I assume you do not find it in the deleted folder, correct?

    Been a while since I used Live but I think you have a filter on, "show only unread". Then when you read it does not meet the criteria so it hides.

    Look for filters in Live mail.

    I will say Live is not supported. Not that it won't work but it is not supported. In a future Feature update you may wake up to an ugly surprise. My best advice would be to find a supported, under development product.


    Ken
      My Computer


  3. Posts : 26
    Windows 10
    Thread Starter
       #3

    Hi Bob.

    When you say disappears I assume you do not find it in the deleted folder, correct?

    Been a while since I used Live but I think you have a filter on, "show only unread". Then when you read it does not meet the criteria so it hides.

    Look for filters in Live mail.

    I will say Live is not supported. Not that it won't work but it is not supported. In a future Feature update you may wake up to an ugly surprise. My best advice would be to find a supported, under development product.


    Ken[/QUOTE]
      My Computer


  4. Posts : 26
    Windows 10
    Thread Starter
       #4

    Thanks Ken,
    will look for the filters. What mail program do you use?
    Bob
      My Computer

  5. Caledon Ken's Avatar
    Posts : 24,167
    Windows 10 Pro x64 Version 2004
       #5

    I use a browser, windows 10 mail app, Thunderbird and Outlook 2013. Different accounts, different devices.
      My Computer

  6. Caledon Ken's Avatar
    Posts : 24,167
    Windows 10 Pro x64 Version 2004
       #6

    Found this. Hope it is still applicable. How to hude read messages, so show be able to reverse.

    eMail disappears after I have read it-image.png
      My Computer


 

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