Multiple Firefox browser tabs load

  1. terrace's Avatar
    Posts : 49
    Windows 10
       #1

    Multiple Firefox browser tabs load


    Randomly when i`m using Outlook 365 or Firefox 62, numerous Firefox icons will run along the taskbar and vertically, and it`s quite difficult to stop and get rid of them, and most times i have to turn the computer off to start again. On the page it loads is "Try Microsoft Edge" and "Self help topics". Has anyone had this annoying problem please? I have been to other forums and Microsoft but not solved. I have Malwarebytes Premium and it scans daily in addition to my own scans and no problem detected. see attached
    Attached Thumbnails Attached Thumbnails Multiple Firefox browser tabs load-20181010_104124.jpg   Multiple Firefox browser tabs load-20181010_163538.jpg  
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  2. CmmTch's Avatar
    Posts : 459
    Windows 10 Home x64
       #2

    That looks like some malware or other nasty causing problems, you've ran Malwarebytes and it hasn't found anything. Maybe try something that takes care of smaller items, give SuperAntiSpyware a try, download the free edition Here check for updates before running it.


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  3. terrace's Avatar
    Posts : 49
    Windows 10
    Thread Starter
       #3

    CmmTch said:
    That looks like some malware or other nasty causing problems, you've ran Malwarebytes and it hasn't found anything. Maybe try something that takes care of smaller items, give SuperAntiSpyware a try, download the free edition Here check for updates before running it.


    Did Superantispyware free and it detected 3859 Adware. I deleted all. attached.
    Attached Thumbnails Attached Thumbnails Multiple Firefox browser tabs load-capture.png  
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  4. Caledon Ken's Avatar
    Posts : 24,242
    Windows 10 Pro x64 Version 2004
       #4

    Those are tracking cookies from advertisers and likely not root of issue.

    In your description you said it happens randomly when you are using outlook 365. Is this when you click on a link that it does this?

    How many home pages or start pages do you have set in Firefox?
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  5. terrace's Avatar
    Posts : 49
    Windows 10
    Thread Starter
       #5

    Caledon Ken said:
    Those are tracking cookies from advertisers and likely not root of issue.

    In your description you said it happens randomly when you are using outlook 365. Is this when you click on a link that it does this?

    How many home pages or start pages do you have set in Firefox?
    I found it will happen when on Outlook 365 and Firefox 62. Not a link could be anywhere. Start pages? i only have Firefox.
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  6. Caledon Ken's Avatar
    Posts : 24,242
    Windows 10 Pro x64 Version 2004
       #6

    Well it is shot in the dark but 63.0 is out.

    Try updating please.
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  7. Caledon Ken's Avatar
    Posts : 24,242
    Windows 10 Pro x64 Version 2004
       #7

    Start or home pages are the pages FF should start when the browser is opened.

    Click on the three bars, upper right, then Options, then Home on the left. Top of page on right is Homepages. This is where you set.

    Notice the "Use Current Pages". This assumes before you entered Options you have set tab to desired web pages. So lets say on first tab you set you Mail, then on second tab your twitter account. You would then enter Options, Home, Use Current. Every time FF opens it opens with these two pages.

    I wondering if there is not some corruption here.

    It is not recommended to have to many home pages as it bogs down your start.
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  8. CmmTch's Avatar
    Posts : 459
    Windows 10 Home x64
       #8

    Those may be harmless and not a root cause. In my experience not all things found by SaS 'designated' as harmless cookies are harmless. I've seen small unexplained glitches cleaned up by this program.

    After deleting all those items was the issue fixed? If that cleared the issue then one or more of those items was the cause of the problem. It doesn't hurt to periodically run it and remove those, there are things that sneak in that will do exactly what you describe, not enough for an anti virus to see, but still enough to cause a problem(s)
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  9. terrace's Avatar
    Posts : 49
    Windows 10
    Thread Starter
       #9

    Caledon Ken said:
    Well it is shot in the dark but 63.0 is out.

    Try updating please.
    63 updated today.
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  10. Caledon Ken's Avatar
    Posts : 24,242
    Windows 10 Pro x64 Version 2004
       #10

    Are you still having issue?
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