Email issue

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  1. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
       #1

    Email issue


    I run outlook.live.com as my email and I have three different addresses the current hotmail one my old bigpond and an old GMail the latter two I very rarely if at all use but I keep getting emails from Microsoft about updating my credentials.
    Now I have looked at what they say I should do but get stuck where the unused emails are as I don't know what they want me to do with those addresses.

    Anyone got any idea what it is they want of me please??
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  2. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #2

    Can you post what they want you to do please?
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  3. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
    Thread Starter
       #3

    Thanks for the reply Ken next time it comes up I will send a screen shot.
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  4. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
    Thread Starter
       #4

    Hiyya Ken this is the guts of what they want - in the pic the message just reads It looks like we don't have the right credentials or something like that.
    Attached Thumbnails Attached Thumbnails Email issue-mail.png  
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  5. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #5

    You will see lots of threads where gmail is not syncing with Mail.

    For some reasons gmail considers a number of products less secure.

    Likely these are old installations, you've had these accounts in Outlook for a long time, and they are not using SSL connections.

    Is your Gmail account set up as POP or IMAP in outlook.

    If IMAP you should be able to remove account and then set up again. It should automatically use the right servers and the right ports for SSL.

    If that doesn't work then there is a setting in Gmail under Security to allow less secure apps.
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  6. Posts : 1
    windows 10 64bit
       #6

    Hi, I have the same issue but with a btinternet.com email address, in that it keeps asking for verification, but downloads the emails anyway. I`m m not very tech-minded, so just ignored them but saw this post and wondered.....
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  7. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #7

    Check with your supplier as to server names to use and specific ports.
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  8. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
    Thread Starter
       #8

    Ok Ken thanks mate I am not sure what you mean by SSL as I am completely mail setup illiterate POP ands IMAP or whatever is like talking in Klingon .

    It is just that I find just about every day there is one of these messages and I don't use gmail anyway I only set it up when I bought my first smart phone because I thought it was the smart thing to do and from the days when you had to give Microsoft an alternative email address to verify your account with them. I find it just irritating.
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  9. Posts : 2,277
    Windows 10
       #9

    The problem is basically people setting these things up many years ago and then do nothing.
    In the mean time Outlook Mail and Gmail have been updated several times.

    They are just asking you to update your links to Gmail.

    So you remove the Gmail link. If you want to continue using the Gmail link then make that again.

    That is easier than checking details you don't have a clue about.

    You must have done this before when you originally set it up.
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  10. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
    Thread Starter
       #10

    Yes that is an idea Helmut if I can find the details of how I set it up because it has been a very long time since I have used it.
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