PDF files won't open - now only get "save as" option

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  1. Posts : 18
    Windows 10 Home version 1703
       #1

    PDF files won't open - now only get "save as" option


    I'm using Google Chrome in Windows 10.
    issue: I used to be able to go into my bank site and click on a statement pdf file under view statements and it would open the statement to view and then I could print it, save it or close it. Now when I click on a statement pdf file in the list I only get the "save as" menu. The view still works for another user on the same computer.
    What I've tried: I tried checking my Adobe Acrobat Reader app and it tells me it is up to date.
    Thanks for any help.
      My Computer


  2. Posts : 59
    W10
       #2

    Check setting on 'pdf documents' in chrome://settings/content
      My Computer


  3. Posts : 18
    Windows 10 Home version 1703
    Thread Starter
       #3

    I have settings open but don't know what I'm looking for ...
      My Computer


  4. Posts : 59
    W10
       #4

    Browse to chrome://settings/content

    ​Scroll down to 'pdf documents'
      My Computer


  5. Posts : 18
    Windows 10 Home version 1703
    Thread Starter
       #5

    ok,. I found content - "Download PDF files instead of automatically opening them in Chrome" was off, I turned it on but still having save issue
      My Computer


  6. Posts : 59
    W10
       #6

    Did you close and reopen the browse?
      My Computer


  7. Posts : 18
    Windows 10 Home version 1703
    Thread Starter
       #7

    duh, no -- I will do so now
      My Computer


  8. Posts : 59
    W10
       #8

    You want 'download files...' off.
      My Computer


  9. Posts : 59
    W10
       #9

    Is chrome set as default to open pdf ?
      My Computer


  10. Posts : 18
    Windows 10 Home version 1703
    Thread Starter
       #10

    yes, Chrome is set as default to open pdf. ok, it is set to off, restarted. It doesn't ask me to save it but still downloads it. It used to just open it, not download it.
      My Computer


 
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