domain and email blocked

Caledon Ken said:

Can you try cell phone?

yes I can get to the webpage and webmail in via my mobile, some emails arrived but I'm getting a 5550 7.5.0 HELO argument??

progress!!

Caledon Ken said:

Might I suggest you run these four resets

Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin)

Do not key in info in brackets, there for your information.

ipconfig /flushdns (Clear the dns cache)
nbtstat -RR (release and refresh NetBIOS names)
netsh int ip reset (reset ip settings)
netsh winsock reset (Reset Winsock Catalog)


Ken

did all those apart from the nbtstat -RR which didn't seem to be recognised

The mobile is my mobile phone set up for tethering. But my home, girlfriend's apartment and other local Wi-Fi hotspots all connection error.

I am home based for work.

Caledon Ken said:

Tell us about this connection at your mobile office.

Is this from a local ISP or did your company extend its network into this building.

Caledon Ken said:

Sorry when you said everyone else was okay I assume you were working in a remote office and it was just your laptop.

So this laptop will not connect from several different locations. If so that is multiple IP addresses as each has its own router and likely some different ISP's.

Yes that is the case

What firewalls do you have running?

I disabled it..no change

Are there any privacy tools installed?

Not sure what they are

Does this happen with all browsers on this laptop? (Edge, Chrome or FF)

chrome explorer don't have edge or ff. Tor seems to be fine?

Sorry I'm on my mobile as away from home and laptop battery has died

Caledon Ken said:

Have you tried clearing Browser data?

How did you remove Edge from Windows 10?

I tend to use chrome tbh. I have cleared all history etc but will try again

Sorry but I don't know what edge is so assumed I didn't have it 😶

been running as many anti virus scans as I could and it now seems to have cleared itself.
Massive thanks to everyone who put me on the right track.

richard