Cannot update email password in Mail app


  1. Posts : 863
    Windows 10 Home 64-bit
       #1

    Cannot update email password in Mail app


    I have had to change the password for one of my email accounts. I can now access it online but cannot update the password in my Desktop Mail app. The Fix and the Attention needed links no longer offer me the change password option, as they once did. How can I change the password in Mail to the new one?
      My Computer


  2. Posts : 3,299
    Win10
       #2

    Just a thought.
    Have you tried changing it through Settings > Manage Accounts ?
      My Computers


  3. Posts : 863
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Yes, I have, with the same result.
      My Computer


  4. Posts : 863
    Windows 10 Home 64-bit
    Thread Starter
       #4

    Updating email password


    I have solved this problem by removing the email account and reinstalling it, with the new password. It is now OK. However, what seems to be a fault in Mail in not offering the change e password option remains.
      My Computer


  5. Posts : 3,299
    Win10
       #5

    Glad you could resolve it albeit partially.

    Note that it is possible to reset the Mail App or even try one of the Windows troubleshooters as shown in these tutorials (although it is impossible to guarantee the success rates of such procedures and/or their consequences ) :
    Reset App in Windows 10 | Windows 10 Tutorials
    Troubleshoot Problems in Windows 10 with Troubleshooters | Windows 10 Tutorials

    ( Version 1809 of Windows is just round the corner and it may resolve your problem for good. Hopefully ! )
      My Computers


 

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