Windows 10: Email client wont hold password Solved

  1.    02 Aug 2015 #1

    Email client wont hold password

    Hi all
    My first post so be gentle I have upgraded to windows 10 and I am finding it very good but have a problem setting up my emails (I have installed windows live mail for now which is working fine) When I try to set my email up with the client that comes with windows 10 and put my password in it comes up with a error (0x8007271d) if I then look at my account settings my password has changed even though I saved it (I am using virgin media BB) any help would be great its doing my head in.

      My ComputerSystem Spec

  2.    02 Aug 2015 #2

    Welcome to the forum

    If you have a look at this (will be step 9 for virgin media)

    you will need to know the settings for the account (should be able to get these from WLM)

    can you confirm if that is the same as how you set it up?

    I don't use virgin media, but if you need help with the servers names I might be able to find them
      My ComputerSystem Spec

  3.    02 Aug 2015 #3

    Hi Paul
    Thanks for your quick reply I will take a look at the link and let you know how I get on (I'm off out for the day so will be later this evening) I just seem to be going round in circles with this one I have set loads of emails up before but cant understand why the password keeps changing (it works well with windows live mail)

    Thanks again Dave
      My ComputerSystem Spec

  4.    02 Aug 2015 #4

    If it still doesn't work, any chance you could do some screenshots showing the issue (blanking out any personal info)

    it might jog someones memory if its been seen before

      My ComputerSystem Spec

  5.    02 Aug 2015 #5

    sorry having trouble uploading images
    Last edited by dave 49; 02 Aug 2015 at 14:29.
      My ComputerSystem Spec

  6.    02 Aug 2015 #6

    Click image for larger version. 

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    I have set up email with correct password

    Click image for larger version. 

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    all ok

    Click image for larger version. 

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    check my account settings and as you can see password has changed
      My ComputerSystem Spec

  7.    04 Aug 2015 #7

    HI ALL
    Just thought I would let you know I have sorted it in case someone else has the same problem it was my AVG firewall that was blocking it as soon as I disable the
    firewall part of my antivirus my emails came through. I havent had ay problems with any other email client just the windows 10 one. just need to decide what settings to use to make it work with firewall on

      My ComputerSystem Spec


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