Windows Mail app does not open Excel 2010 attachments

  1.    #1

    Windows Mail app does not open Excel 2010 attachments

    If I try to open an Excel file from the Windows Mail app, Excel 2010 starts, as expected, but the file is not opened. No error message, just a new empty spreadsheet is opened. I can save the spreadsheet and open the file, which is a little awkward. Am I tainting Microsoft by refusing to upgrade Office, and is this combination of wares dead by design, or is there a fix?
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  2. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    Hi eezacque. Welcome to the Tenforums @eezacque

    First your version of Office is fully supported by MS. While they would love us all to migrate to a monthly subscribe you have several more years of support. (October 2020)

    Is your Office 2010 fully patched. File > Account > Update Options > Update Now (This is path in 2013, trust yours will be close)

    I would also click File > Options > Trust Center > Trust Center Settings. Two to check, Protected View. Should be a check mark in all boxes. Then File Block Setting > Restore defaults

    Do you have any addins running in excel.

    Can you send yourself a Word document. Does it handle the same way?

      My ComputerSystem Spec

  3. Posts : 1,287
    Windows 10

    Basically it's security. An Excel file or other file may contain macros a known way of transmitting viruses. So you are prevented from opening such files directly, the source is also a factor.

    I never open any Excel file directly from sources such as Email Attachments, Internet etc. Very dangerous thing to do.

    Even my own Excel files with macros disabled, if I send them to myself only open in protected mode.
    I am using Excel 2010.

    If you feel Excel 2010 is not working correctly you can repair the installation or reinstall it.
      My ComputerSystem Spec

  4.    #4

    Solved by restoring the install from the installation DVD.
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  5. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    Excellent. Have you applied all patches / updates to product.
      My ComputerSystem Spec

  6.    #6

    Caledon Ken said: View Post
    Excellent. Have you applied all patches / updates to product.
    I didn't explicitly update, so I guess only the updates from Windows Update were installed.
    The path you provided (File > Account) doesn't exist.
      My ComputerSystem Spec

  7. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    That is surprising.

    File in the upper left corner, then second from the bottom Account.

    Didn't think 2010 was that much different.

    Edit: well yes it is. Here is a link on all Offices.
      My ComputerSystem Spec


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