Desktop shortcuts no longer work

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  1. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #21

    ChrisC said:
    Forgot to tell you, David...............followed your instructions and nothing had changed. Still have the problem.
    I gave you 2 suggestions :
    First one is on post #5 about icon cache rebuild. You tried that and didn't work.
    2nd one is on post #7 about doing a system restore. Did you try that too ?
      My Computer


  2. Posts : 21
    Firefox
    Thread Starter
       #22

    Yup, David, did the restore.................didn't work either.
      My Computer


  3. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #23

    ChrisC said:
    Yup, David, did the restore.................didn't work either.
    Just to make sure...…….
    Did you pick a date when you did NOT have this problem as your restore point ?
    If you just let the system pick one for you, it will pick the most current date. That won't work for you because you already had this problem on that date.
      My Computer


  4. Posts : 21
    Firefox
    Thread Starter
       #24

    Fought this mess until I thought I'd lose my mind. Tried everything you folks suggested...........in fact, tried everything everyone I know suggested. Finally called AT&T. They ran a test and said it had nothing to do with my computer or modem/router. The cable from the road to the house goes through a field heavily infested with gophers. The technician who came to the house said all 5 lines in that cable were showing "bad" intermittently, which most likely indicates a gopher had penetrated the cable and water had infiltrated. They are going to replace the cable with "gopher cable" in a week or so. So the problem should be solved.

    Thanks for all the suggestions and help. Much appreciated.
      My Computer


 

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