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#21
Thanks for that.
By way of an update the problem appears to be solved. It was suggested that I check in my program folder because even though I was being told that the program hadn't been installed maybe it had been. When I checked it was indeed there. I was simply taking the word of the installation program that it had failed especially when it threw up the error code. I now have it running on Windows 10 quite happily, I've set up and synced three of my four email accounts. For some reason I can't get the fourth one to work and I'll have to as it's my main account. I've checked it three times and everything seems to be correct so I think I'll delete that one and try to set it up again from scratch. Thanks everyone for the help and if anyone else is getting a didn't install message check your program folder!