Windows 10: Getting Outlook 2010 off the W10 system 'Completly'

  1. FredM8's Avatar
    Posts : 47
    Windows 10 Pro 2016 Aniversary 64 Bit
       26 May 2018 #1

    Getting Outlook 2010 off the W10 system 'Completly'

    Is there a way of getting all of the Outlook 2010 files off my machine altogether ?
    Due to the impossibility of my previous problem with IMAP and Microsoft Exchange email, I decided to completely uninstall Outlook 2010. When I reinstalled, all of the old email account were still in place !?!?

    How do I sweep the system clean, so that a clean install realy is a clean install
      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 14,817
    Windows 10 Pro
       27 May 2018 #2

    See this Microsoft Office Support article: Uninstall Office from a PC - Office Support

    Select your Office version and browse down to Option 3 - Uninstall Office manually.

      My ComputerSystem Spec

  3. FredM8's Avatar
    Posts : 47
    Windows 10 Pro 2016 Aniversary 64 Bit
    Thread Starter
       27 May 2018 #3

    Many thanks for that info.
    I will let you know how it went.
    If there was ever a good example of the benefit of running two machines, this has to be it!
      My ComputerSystem Spec

  4.    27 May 2018 #4

    You may (or may not) want to delete the Outlook .pst/.ost files as well. These hold your emails, account settings etc.

    By default they are stored in %localappdata%\Microsoft\Outlook for each user. If you don't remove them then when reinstalling Office, Outlook may find them and re-add the profile. This means if your problem is with your Outlook profile (not Outlook itself) reinstalling would not fix it.

    You could perhaps rename %localappdata%\Microsoft\Outlook to %localappdata%\Microsoft\OutlookOld before reinstalling. It would mean you would have to define your email accounts again and re-download all your mails.

    Alternatively (after reinstalling) if the problem is not fixed you could try to Create an Outlook profile - Outlook
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  5. Berton's Avatar
    Posts : 5,285
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       27 May 2018 #5

    But do keep in mind the settings in Outlook that can leave messages on the Server, may or may not be anything to re-download. And it's been awhile since I used it but there may be a setting to also delete messages from the Server when deleted from within Outlook itself. Only pointing out those possibilities in the event there's something extremely important within them.
      My ComputerSystem Spec

  6. FredM8's Avatar
    Posts : 47
    Windows 10 Pro 2016 Aniversary 64 Bit
    Thread Starter
       27 May 2018 #6

    My problem is that one or more of the profiles on my email accounts may have become corrupted.
    Perhaps deleting, and then building all of the accounts afresh would be safer.
    How would I do this ?

    That was the aim of uninstalling and reinstalling to start with.

    There was also the problem of Microsoft Exchange interferring with my attempts to set up IMAP email on some Hotmail/Outlook accounts.
      My ComputerSystem Spec

  7.    27 May 2018 #7

    Press and search for "Control Panel" and go to "Mail". Create a new profile as described here : Create an Outlook profile - Outlook. You can call it anything. When you are finished, still in control panel tell Outlook to use this new profile.

    Click image for larger version. 

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    Open Outlook and set up your e-mail accounts. If it is working and you don't need anything from the old profile you can then later (if you want) go back into Mail in Control Panel and delete the old profile to save space. Or you can leave it.

    I'm not much of an expert on Outlook but that worked for me on Outlook 2010 a couple of times.
      My ComputerSystem Spec

  8. FredM8's Avatar
    Posts : 47
    Windows 10 Pro 2016 Aniversary 64 Bit
    Thread Starter
       27 May 2018 #8

    I will give that a try before I attempt anything more complex.
    Many thanks !
      My ComputerSystem Spec


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