Windows 10: 1803 update -- now can't access mail. Solved

  1.    04 May 2018 #1

    1803 update -- now can't access mail.

    Feeling embarrassed to ask as I suspect this might be something really simple.

    Since updating to 1803 yesterday, I've lost access to all of my email accounts in the Windows Mail app.

    Every one says "System error" and "Can't get mail".

    Any advice please?
      My ComputerSystem Spec

  2.    04 May 2018 #2

    I'm having the same problem my friend. It appears the Windows 10 spring update (1803) is causing this problem. Hoping Microsoft acknowledges problem soon and patches. Note I'm not having problems with my Hotmail/outlook accounts. Only my local ISP account that uses SMTP/POP.
      My ComputerSystem Spec

  3.    04 May 2018 #3

    Thanks for letting me know -- fingers crossed there will be a quick resolution.
      My ComputerSystem Spec

  4.    04 May 2018 #4

    Try going to Start-Settings-Apps

    Click on Mail and Calendar

    Click Advanced Options

    Scroll down and click the Terminate button, then click the Reset button.

    Then try using Mail again. If that does not fix it, go back to where you clicked the Reset button and click Uninstall.

    Then open the Store app and search for Mail and Calendar. Install it again and then try your mail.

    If neither of these options work, please post back. Thanks. :)
      My ComputerSystem Spec

  5.    04 May 2018 #5

    @Access Denied:
    Terminate and Reset did the trick.
      My ComputerSystem Spec

  6.    04 May 2018 #6

    Your welcome. Glad I could help. :)
      My ComputerSystem Spec

  7. Posts : 21
    Windows 10 Pro x64 1803
       05 May 2018 #7

    Terminate and reset didn't work for me, but removing the app with Powershell and reinstalling it fixed it.
      My ComputerSystem Spec

  8. Posts : 1
    Microsoft Windows 10 Home Single Language (x64) Build 16299.19 (1709/RS3)
       27 May 2018 #8

    Thanks for the responses.
    Just to add to the solutions, you may check if the Mail and Calendar app is allowed to access your email.
    Go to Settings > Privacy > Email.
    Turn allow apps to access your email to On.
    Then, toggle Mail and Calendar app to On.
      My ComputerSystem Spec


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