Cannot run Edge - Browser Broker fails

  1.    13 Apr 2018 #1

    Cannot run Edge - Browser Broker fails

    I have Windows 10 - version 1709 OS build 16299.192 X64

    Every time I start Edge it fails - I have attached a file listing information from the event viewer. I do not have any software restriction policies.

    If I set up another user account I can run Edge with no problems.

    Not sure what my next steps are.

      My ComputerSystem Spec

  2.    13 Apr 2018 #2

    Well I tried to attach a file but I apparently am not doing something correctly. So I'll just cut-and-paste.

    Log Name: System
    Source: Microsoft-Windows-DistributedCOM
    Event ID: 10001
    Task Category: None
    Level: Error
    Unable to start a DCOM Server: {0002DF02-0000-0000-C000-000000000046} as Unavailable/Unavailable. The error:
    Happened while starting this command:
    C:\WINDOWS\system32\browser_broker.exe -Embedding
    Log Name: Application
    Source: Application Error
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Faulting application name: MicrosoftEdge.exe, version: 11.0.16299.192, time stamp: 0x5a4a1924
    Faulting module name: EMODEL.dll, version: 11.0.16299.192, time stamp: 0x5a4a1934
    Exception code: 0xc0000409
    Log Name: Application
    Source: Microsoft-Windows-SoftwareRestrictionPolicies
    Event ID: 868
    Task Category: None
    Level: Warning
    Access to C:\WINDOWS\system32\browser_broker.exe has been restricted by your Administrator by policy rule {9ee9417f-490f-0622-d37b-bcb4f2ae93f9}.
    Log Name: Microsoft-Windows-TWinUI/Operational
    Source: Microsoft-Windows-Immersive-Shell
    Event ID: 5961
    Task Category: (5961)
    Level: Error
    Activation for Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed. Error code: The remote procedure call failed.. Activation phase: COM ActivateExtension
      My ComputerSystem Spec

  3.    13 Apr 2018 #3

    Researching the symptoms reported: Event 10001; unable to start DCOM server; Edge won't run, this seems to be a surprisingly common complaint. Don't see too many error 1260 items, though. The responses usually call for SFC /scannow, DISM ... /restorehealth and so forth, but not too many of these techniques seem to do much good. This is a mysterious enough issue that I'd recommend jumping straight ahead to an upgrade repair install to see if a fresh set of OS files addresses the issue. There's a TenForums tutorial on that: Repair Install Windows 10 with an In-place Upgrade. Give it a try and let us know if it helps, please.
      My ComputersSystem Spec

  4. AndreTen's Avatar
    Posts : 16,027
    Windows 10 (Pro and Insider Pro)
       13 Apr 2018 #4

    You could also try this tip from MS technet forums: here's the thread


    How to Reset Microsoft Edge in Windows 10

    When that did not resolve my issue, I observed a number of other sites and videos that just re-packaged the instructions above, with the notable exception of rafaeljsc's Youtube video. His video includes one important step that the others do not which is the command below for the addition of a specific registry key:

    reg add "HKCU\Software\Microsoft\Internet Explorer\Spartan" /v RAC_LaunchFlags /t REG_DWORD /d 1 /f

    So, the full solution is to perform the PowerShell reset of Microsoft Edge found at the How To Geek link above and then add the registry key using the command above from an ELEVATED command prompt. You can access an elevated command prompt by typing "command" (without quotes) in the search bar next to the Windows Start button and right clicking on the "Command Prompt" option that appears and then selecting "Run as administrator"
      My ComputersSystem Spec


Related Threads
feel free to move this if it belongs somewhere else. I'm still getting a feel for this place :p I used Firefox for years but it got slower and more bloated with every update to the point where it got to be unusable. I don't know what's going on...
When I search my Yahoo mail, opened in Microsoft Edge, it gives me error: An error occurred while trying to fetch the items in this list. Retry Search works okay when Yahoo Mail is opened in other browser. Why so? I just switched to Edge...
Not cause by virus .. this just started today. I tried a restore point of yesterday .. nothing. I have tried several suggestions from the web but nothing seems to do it? I know it would be better if i could name them but can't remember the exact...
Everytime I download a pdf document within the EDGE browser, it's going to open it automatically, and then it shows this error: "Something is missing To view a PDF, you need some media functionality that you donít currently have. You can...
MS Edge Browser in Browsers and Email
Just upgraded to new Windows 10 along with the new Edge browser. It has been a terrible experience! How do I move my "favorites" to the left side of my browser? I have tried all the various things posted and Googled on how to move it and to no...

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:46.
Find Us