Mail in Windows 10 - "The linked image cannot be displayed. The file m


  1. Posts : 6
    Windows 10
       #1

    Mail in Windows 10 - "The linked image cannot be displayed. The file m


    Hi all,

    I have recently upgraded my HP G62-b32sa laptop from Windows 7 Home Premium 64-bit to Windows 10. I have set up two Outlook email accounts in the Windows 10 Mail app. In emails on both accounts, I receive the following error message in any area where an image should be:

    "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

    This is accompanied with a small red cross in the upper left corner (please refer to attached image).

    To rectify this I have reset Windows 10, but the problem still persists. I also notice online that this issue has been persistent with Office Outlook 2010, but trying solutions (such as deleting Temp folder) do not help in Windows 10 Mail.

    Kindly could you help me solve the problem, as it makes the the email experience in Windows 10 very jarring.

    EDIT: I created a new local user account, and set up my email in the Mail app. Surprisingly, the pictures work! So now the question is, why are the pictures not showing up in my user account?

    Thanks in advance!Mail in Windows 10 - "The linked image cannot be displayed. The file m-mail-error.jpg
    Last edited by Solidcancer07; 31 Jul 2015 at 12:32.
      My Computer


  2. Posts : 6
    Windows 10
    Thread Starter
       #2

    Ok I fixed it. For anyone who also stumbles across this problem, what I had to do was create a new user account and everything starts working :)
      My Computer


  3. Posts : 1
    WIndows 8.1 / 10
       #3

    Solidcancer07 said:
    Ok I fixed it. For anyone who also stumbles across this problem, what I had to do was create a new user account and everything starts working :)
    Please explain what do you mean by creating a new user? Is the new user shall be created in Mail or Windows Account? Thanks
      My Computer


  4. Posts : 3
    Windows 10
       #4

    Hi, one possible cause of the issue is the Third Party Anti-Virus installed. We've tried disabling the AV and the issue was fixed.
      My Computer


 

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