Windows 10: Mail in Windows 10 - "The linked image cannot be displayed. The file m

  1.    31 Jul 2015 #1

    Mail in Windows 10 - "The linked image cannot be displayed. The file m


    Hi all,

    I have recently upgraded my HP G62-b32sa laptop from Windows 7 Home Premium 64-bit to Windows 10. I have set up two Outlook email accounts in the Windows 10 Mail app. In emails on both accounts, I receive the following error message in any area where an image should be:

    "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

    This is accompanied with a small red cross in the upper left corner (please refer to attached image).

    To rectify this I have reset Windows 10, but the problem still persists. I also notice online that this issue has been persistent with Office Outlook 2010, but trying solutions (such as deleting Temp folder) do not help in Windows 10 Mail.

    Kindly could you help me solve the problem, as it makes the the email experience in Windows 10 very jarring.

    EDIT: I created a new local user account, and set up my email in the Mail app. Surprisingly, the pictures work! So now the question is, why are the pictures not showing up in my user account?

    Thanks in advance!Click image for larger version. 

Name:	Mail error.jpg 
Views:	15 
Size:	130.7 KB 
ID:	27171
    Last edited by Solidcancer07; 31 Jul 2015 at 12:32.
      My ComputerSystem Spec

  2.    01 Aug 2015 #2

    Ok I fixed it. For anyone who also stumbles across this problem, what I had to do was create a new user account and everything starts working
      My ComputerSystem Spec


  3. Posts : 1
    WIndows 8.1 / 10
       05 Oct 2015 #3

    Solidcancer07 said: View Post
    Ok I fixed it. For anyone who also stumbles across this problem, what I had to do was create a new user account and everything starts working
    Please explain what do you mean by creating a new user? Is the new user shall be created in Mail or Windows Account? Thanks
      My ComputerSystem Spec

  4.    23 Nov 2016 #4

    Hi, one possible cause of the issue is the Third Party Anti-Virus installed. We've tried disabling the AV and the issue was fixed.
      My ComputerSystem Spec


 

Related Threads
Hi there Not a mega issue but I'm getting DOUBLE showing of my internal card reader. Shows the SDHC (Volume D) twice. 23269 Cheers jimbo
After I updated from build 10130 to build 10159, I no longer can select Mail or Calendar apps to display Detailed / Quick Status to my lock screen because neither are listed in the drop-list. What must I do to get them back?
The following just might be useful to a Windows 8+, Windows 10+ user having similar crashNburn & recovery. My original post in a few Windows 7 forums: Windows 7 Pro "Dirty Install" instructions needed. Is there a link here or elsewhere for...
I had "Mail Calendar and People" app installed on my Windows 10 build 9926, then 10041 update came and after it finished installing, that app was gone! And since then I couldn't install it back, gives the errorcode 0x80073cff as you can see on the...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:01.
Find Us