Windows 10: Windows Live Mail keeps asking for my password when sending an email Solved

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  1.    09 Apr 2018 #1

    [Still not working] WLM asks for my password when sending an email


    Hi,

    Since yesterday, Windows Live Mail (WLM) keeps asking for my password ONLY when I try to send an email. This happens ONLY on Outlook.com/Hotmail/Live/MSN accounts. See error below:



    I didnít change the configuration/account settings. I am using the IMAP protocol, with SMTP port 587 and SSL encryption.

    Retrieving email works fine. I am still able to send emails from the Outlook.com Web interface and from my Android phone using an app called TypeApp.

    Similar issue on a Hotmail account still running POP3, except it doesnít even ask for the password, just doesnít go past authentication.

    Please help!
    Last edited by AdHoc; 12 Apr 2018 at 20:42.
      My ComputerSystem Spec

  2.    09 Apr 2018 #2

    Well, I solved it by changing and re-entering the correct connection settings, and then closed and reopened WLM. Sorry for the disturbance.
      My ComputerSystem Spec

  3.    12 Apr 2018 #3

    Shit, no, it still does it

    Keeps asking for my password on smtp-mail.outlook.com all the time, even after relaunching WLM.

    HALP.
      My ComputerSystem Spec


  4. Posts : 5,183
    windows 10 Home threshold2
       12 Apr 2018 #4

    Suggestions only :

    1. Go to Settings > Accounts.
    Right side, are you asked to Verify ? If yes, click it.

    2. Not sure exactly what you meant by "relaunching WLM".
    If you meant " uninstall and reinstall", then ignore suggestion below.
    Otherwise, try this.......
    Assuming you got your WLM by installing Windows Essentials 2012.
    Go to Programs and Features > scroll down to Windows Essentials 2012 > right click at it > click Uninstall/Change > click Repair all Windows Essentials programs.............

    Hope one of the above can help.

    P.S. I suggest you UN-mark your thread. Others might by-pass your thread when they see the green check mark.
      My ComputerSystem Spec

  5.    13 Apr 2018 #5

    Hi David, thanks for your reply. I don’t know how to unmark the thread, I couldn’t find a way to do so.

    I am indeed using WLM from Essentials 2012, but I cannot find the "Settings > Accounts" / Verify feature anywhere, see below:



    What I meant by relaunch is close and reopen WLM. I tried your solution of reparing Essentials, no dice. There’s not even an error message, so I don’t know why it does this
      My ComputerSystem Spec


  6. Posts : 5,183
    windows 10 Home threshold2
       13 Apr 2018 #6

    RE : I donít know how to unmark the thread
    At the top of your thread, click the green Mark Unsolved.
    Click image for larger version. 

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    RE : I cannot find the "Settings > Accounts" / Verify
    Left click at the Start button at bottom left of the taskbar > left side, click the "gear" icon which is the Settings icon > click Accounts.

    Click image for larger version. 

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    Click image for larger version. 

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      My ComputerSystem Spec

  7.    13 Apr 2018 #7

    Thank you for your answer.
    I should have mentioned I use Windows 7... Which is why I use WLM and not Windows Mail.
      My ComputerSystem Spec


  8. Posts : 5,183
    windows 10 Home threshold2
       13 Apr 2018 #8

    AdHoc said: View Post
    Thank you for your answer.
    I should have mentioned I use Windows 7... Which is why I use WLM and not Windows Mail.
    You have posted in Windows 10 forum.
    I don't have an useful idea for you at this moment.
    Please kindly wait a bit for other members to come along.

    If you want, ........ go to our Sevenforuums.com and post your question there.
    Here is the link : https://www.sevenforums.com/

    P.S. I am using WLM on my Windows 10 computers. If you upgrade from Win 7 to Win 10, you can keep using WLM. So far, free UPGRADE from Win 7 to Win 10 is still available although it is supposed to have expired long time ago.
      My ComputerSystem Spec

  9.    13 Apr 2018 #9

    Ah yeah, right. Cheers!
      My ComputerSystem Spec


  10. Posts : 5,183
    windows 10 Home threshold2
       13 Apr 2018 #10

    AdHoc said: View Post
    Ah yeah, right. Cheers!
    If you get the matter resolved, please post back the method.
    It can be useful for Win 10 users too.
    Good luck.
      My ComputerSystem Spec


 
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