Windows Live Mail keeps asking for my password when sending an email

Page 1 of 3 123 LastLast

  1. Posts : 50
    Windows 7
       #1

    [Still not working] WLM asks for my password when sending an email


    Hi,

    Since yesterday, Windows Live Mail (WLM) keeps asking for my password ONLY when I try to send an email. This happens ONLY on Outlook.com/Hotmail/Live/MSN accounts. See error below:



    I didn’t change the configuration/account settings. I am using the IMAP protocol, with SMTP port 587 and SSL encryption.

    Retrieving email works fine. I am still able to send emails from the Outlook.com Web interface and from my Android phone using an app called TypeApp.

    Similar issue on a Hotmail account still running POP3, except it doesn’t even ask for the password, just doesn’t go past authentication.

    Please help!
    Last edited by AdHoc; 12 Apr 2018 at 20:42.
      My Computer


  2. Posts : 50
    Windows 7
    Thread Starter
       #2

    Well, I solved it by changing and re-entering the correct connection settings, and then closed and reopened WLM. Sorry for the disturbance.
      My Computer


  3. Posts : 50
    Windows 7
    Thread Starter
       #3

    Shit, no, it still does it

    Keeps asking for my password on smtp-mail.outlook.com all the time, even after relaunching WLM.

    HALP.
      My Computer


  4. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    Suggestions only :

    1. Go to Settings > Accounts.
    Right side, are you asked to Verify ? If yes, click it.

    2. Not sure exactly what you meant by "relaunching WLM".
    If you meant " uninstall and reinstall", then ignore suggestion below.
    Otherwise, try this.......
    Assuming you got your WLM by installing Windows Essentials 2012.
    Go to Programs and Features > scroll down to Windows Essentials 2012 > right click at it > click Uninstall/Change > click Repair all Windows Essentials programs.............

    Hope one of the above can help.

    P.S. I suggest you UN-mark your thread. Others might by-pass your thread when they see the green check mark.
      My Computer


  5. Posts : 50
    Windows 7
    Thread Starter
       #5

    Hi David, thanks for your reply. I don’t know how to unmark the thread, I couldn’t find a way to do so.

    I am indeed using WLM from Essentials 2012, but I cannot find the "Settings > Accounts" / Verify feature anywhere, see below:



    What I meant by relaunch is close and reopen WLM. I tried your solution of reparing Essentials, no dice. There’s not even an error message, so I don’t know why it does this
      My Computer


  6. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #6

    RE : I don’t know how to unmark the thread
    At the top of your thread, click the green Mark Unsolved.
    Windows Live Mail keeps asking for my password when sending an email-mark-unsolved.jpg

    RE : I cannot find the "Settings > Accounts" / Verify
    Left click at the Start button at bottom left of the taskbar > left side, click the "gear" icon which is the Settings icon > click Accounts.

    Windows Live Mail keeps asking for my password when sending an email-settings-icon.jpg

    Windows Live Mail keeps asking for my password when sending an email-settings-......accounts.jpg
      My Computer


  7. Posts : 50
    Windows 7
    Thread Starter
       #7

    Thank you for your answer.
    I should have mentioned I use Windows 7... Which is why I use WLM and not Windows Mail.
      My Computer


  8. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #8

    AdHoc said:
    Thank you for your answer.
    I should have mentioned I use Windows 7... Which is why I use WLM and not Windows Mail.
    You have posted in Windows 10 forum.
    I don't have an useful idea for you at this moment.
    Please kindly wait a bit for other members to come along.

    If you want, ........ go to our Sevenforuums.com and post your question there.
    Here is the link : https://www.sevenforums.com/

    P.S. I am using WLM on my Windows 10 computers. If you upgrade from Win 7 to Win 10, you can keep using WLM. So far, free UPGRADE from Win 7 to Win 10 is still available although it is supposed to have expired long time ago.
      My Computer


  9. Posts : 50
    Windows 7
    Thread Starter
       #9

    Ah yeah, right. Cheers!
      My Computer


  10. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #10

    AdHoc said:
    Ah yeah, right. Cheers!
    If you get the matter resolved, please post back the method.
    It can be useful for Win 10 users too.
    Good luck.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:36.
Find Us




Windows 10 Forums