This is how to fix it. Open sounds from right clicking the speaker in the tray, click on SOUNDS. Then set BOTH Desktop Mail Notification & New Mail Notification --- to the SAME sound.
Turn On or Off Notifications from Mail app in Windows 10 Windows 10 Tutorials
I tried everything I could find under the sun and moon to resolve this. Finally fixed.
I hope this helps anyone using Windows 10 Mail with the issue.
Windows 10: Windows 10 Mail No Sound Fix 
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New 31 Mar 2018 #1
Windows 10 Mail No Sound Fix
Last edited by Brink; 31 Mar 2018 at 01:03. Reason: added tutorial link for more info
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I'm using Windows 10 Mail app.
I have the "Play sound" on buy I get no sound when mail arrives.
In fact I have everything turned on in Mail's Notification settings.
I have also assigned an event sound to Desktop Mail Notification and New Mail...
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All settings are correct.
