Windows 10 mail deleted items folder disappearing

I have to keep adding the Deleted Items folder to Favourites in Windows 10 mail program
All the other folders I created stay there
But every time I open Windows 10 Mail the Deleted Items folder has gone
(In both accounts have in there)

AndreTen said:

Try to reset (you may loose your account info and reassign) Mail app. If this doesn't work, maybe reinstalling it would fix it.

tenforums | tutorials -reinstall-re-register-apps-windows-10

Run troubleshooter first

Ran the troubleshooter thanks
See what happens.

AndreTen said:

And, did it help?

For 2 days
I have 2 accounts in Window 10 Mail
Both are Gmail. That's the only problem I have.

AndreTen said:

Good to hear. Hope it'll stick :)

You can mark the thread as solved (green mark at the top)

Has stuck in one account but not the other one
Have created more folders but they are still there

I'm getting this too. How does Microsoft manage to create such quirky bugs?

I have a gmail and a regular IMAP account, I removed/deleted both, the following day after a reboot I tried to uninstall the app and found out I couldn't, but I did find that Windows 10 apps have a reset function that wipes them back to factory settings, so I did that. The next day I put my two accounts back in the app and before even altering any settings or starting to personalise the app my favourited Deleted Items folders were unfavourited again.

Every single time I check mail and want to delete stuff I have to go through More > Deleted Items because adding that folder as a favourite just sees it get unfavourited again within hours.

krashd said:

I'm getting this too. How does Microsoft manage to create such quirky bugs?

I have a gmail and a regular IMAP account, I removed/deleted both, the following day after a reboot I tried to uninstall the app and found out I couldn't, but I did find that Windows 10 apps have a reset function that wipes them back to factory settings, so I did that. The next day I put my two accounts back in the app and before even altering any settings or starting to personalise the app my favourited Deleted Items folders were unfavourited again.

Every single time I check mail and want to delete stuff I have to go through More > Deleted Items because adding that folder as a favourite just sees it get unfavourited again within hours.

So glad its not just me!

LMAO, as if now to taunt me the 'Deleted Items' folder is gone from the 'More Folders' slide-out too, so it's not available anywhere in the app. I'll just have to check my mail in a browser and hope this nonsense gets sorted out.

Peculiar bug.