Windows 10: Edge, Firefox and IE 11 security question TLS Solved

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  1.    19 Feb 2018 #1

    TLS Security Question- Firefox,Edge and IE11

    O.K. Yesterday I ran a DISM restorehealth. When I went to reboot, I also had updates to install (that I hadn't noticed). Since then I have been unable to go to at least 2 sites due to a TLS security reason. I mean the browser(s) just flat out refuse to go there. No option to ignore. I've looked at the Microsoft help site and others seem to have this problem too. I tried every "fix" offered with no help. Internet Properties > Advanced > Security and checking/unchecking every available setting for TLS 3.0, 1.0, 1.1 , 1.2 with a restart after each try. Nothing will work. Of the 2 (at least) sites I cannot go to 1 of them is for my pre-paid debit card, which I have set to get my Tax refund on. So I guess my question is twofold. What exactly is TLS? I know O.S.'s but am pretty shaky on internet/networking issues so laymans terms please. And should I be concerned about my Debit card site?

    This issue happens with Edge, Firefox and as stated I even dragged IE 11 out of mothballs to see if any difference. The ONLY browser I have that will take me to these sites is Vivaldi. I will not use Chrome so don't know if its affected. Any ideas?

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    Last edited by indianacarnie; 19 Feb 2018 at 07:39.
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  2. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       19 Feb 2018 #2

    Hi Indianacarnie

    Have you tried clearing all your browser data from the impacted browsers. Know your passwords if you are using cookies to "Keep me signed in". No need to delete passwords if you are storing but I would recommend cookies as part of the overall sweep.
      My ComputerSystem Spec

  3.    19 Feb 2018 #3

    Yeah, tried that. In fact I've got Edge , my main browser, to delete them every time I close. Plus run Ccleaner at least twice a day sometimes more. I don't understand why this is happening. Its not at all bookmarked sites just two of them and they both say "secure connection" on the little lock icon in the address bar. I've done this "chrome://pippki/content/exceptionDialog.xul " and inputted the address and got this " Certificate Status : No Information Available. Unable to obtain identification status for this site. " That was in Firefox btw. Its got me scratching my head for sure. Vivaldi takes me to them with nary a wasted second but I'm one of the few who use Edge as my primary browser and its a pain to have to switch to see these sites.

    Just checked and I can't get to my V.A. HealtheVet account either. Now its starting to make me mad.
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  4. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       19 Feb 2018 #4

    Are you using bookmarks / favorites to access. Could you try just typing address into Address bar?

    If that doesn't work I would suggest this to further reset Network settings.

    Start => Settings => Network & internet => Scroll to bottom of right hand side =>Network Reset

    This will cause your system to “Forget” your wireless passwords and you may have to reset any VPN or customized communication software if you use.

    Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin)

    Do not key in info in brackets, there for your information.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)

    Failing that I might contact those web sites web support team and report issues. They might already have a fix as you are not likely to be the only one using Edge. MS is pushing it pretty hard.
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  5.    19 Feb 2018 #5

    Thank you for your time. Tried all that , no joy. My debit card people say its .......... everything under the sun depending who I talk to. My sister will be home from work in a bit, I'll see if its the same on her computer. Just don't understand it.
      My ComputerSystem Spec

  6.    19 Feb 2018 #6

    Now I have a clue at least but still need guidance. I CAN go to the sites on another computer running off the same router. Only difference is my connection is wireless and the other machine is wired. Would that have any bearing on this?

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    This is what Firefox looks like
    Last edited by indianacarnie; 19 Feb 2018 at 16:38.
      My ComputerSystem Spec

  7.    19 Feb 2018 #7

    Edge, IE 11 and Firefox says no encryption. Vivaldi says this:

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  8. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       19 Feb 2018 #8

    It shouldn't but I guess it could. Is your wireless connection marked as Public or Private. Can't imagine them interrogating this setting but it does change your firewall settings. Is yours set to "Private"?

    Are you using any security extensions in Firefox like HTPS Everywhere. Any VPN software?

    Saw that on the encryption which would say to me your browser are looking for a more secure environment than Green Dot can provide.

    Is your sister on the same version of windows (windows key +R, type winver, enter) and the same version of Firefox?
      My ComputerSystem Spec

  9.    19 Feb 2018 #9

    Yes and yes on Sisters Firefox and Windows. No extensions on my Firefox at all, its straight out of the box. Only installed it to check if it would get me to these sites. My connection is Public. No VPN.

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    Doesn't this say the encryption is sha256 ?

    Also , when I click the exclamation point to the left in the address bar (where the lock should be) it says "This a secure Microsodt Edge page". In Edge of course, but it still won't take me there. Just the screen in my first post.
      My ComputerSystem Spec

  10. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       19 Feb 2018 #10

    Could you set to Private and see if this changes behaviour?
      My ComputerSystem Spec

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