there is no email program associated to perform the requested action

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  1. Posts : 17,838
    Windows 10
       #21

    jalea148 said:
    Thunderbird had been set as the default email program . it appears the problem is elsewhere . all the defaults had been set .
    Try Method 1 here:

    FixMailRecipient
      My Computer


  2. Posts : 111
    Microsoft Windows 10 Home 64-bit
       #22

    dalchina said:
    32 bit version of Windows?

    I've been through the problem of a broken mail recipient and did get it fixed eventually. My workaround- as published elsewhere- was to place a shortcut as I said. That's with 64 bit Windows.

    If you mean Outloook- I have no experience of that, sorry.
    Yes, my problem is with 64 bit outlook on 64 bit windows, I thought that as I am running 64 bit windows it would make sense to install 64 bit office.
      My Computer


  3. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #23

    Try the fix in Edwin's post above- that should give you a working Mail recipient.
      My Computers


  4. Posts : 111
    Microsoft Windows 10 Home 64-bit
       #24

    Edwin said:
    Try Method 1 here:

    FixMailRecipient
    Many thanks, followed each of the 3 methods and none have fixed the problem, it would seem if I want this feature I will have to reinstall 32 bit office.
      My Computer


  5. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #25

    Have you tried my idea of simply putting a shortcut to Outlook in the Sendto folder?

    And what do you have here?
    there is no email program associated to perform the requested action-snap-2019-03-09-17.32.54.png

    (as you can see, mine's Tbird).

    And here?
    there is no email program associated to perform the requested action-snap-2019-03-09-17.35.09.png
      My Computers


  6. Posts : 17,838
    Windows 10
       #26

    Create a New Shortcut on your Desktop using mailto:, (with the colon), as the protocol and see if it creates an Outlook Shortcut.
      My Computer


  7. Posts : 133
    win 10
    Thread Starter
       #27

    Edwin said:
    Try Method 1 here:

    FixMailRecipient
    Did not help
      My Computer


  8. Posts : 17,838
    Windows 10
       #28

    jalea148 said:
    Did not help
    Did you check @dalchina 's post #25?
      My Computer


  9. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #29

    jalea148 said:
    Did not help
    - could you possibly be so good as to elaborate? Let me help:

    a. Could you complete the task of recreating the mail recipient?
    b. Did it appear in the options in Sendto when you rt clicked a file?
    c. What happened when you then clicked Mail recipient?
    d. Did ou observe anything else significant?

    Which is your default mail client currently?

    Your answers would be much appreciated. Thank you very much.
      My Computers


  10. Posts : 133
    win 10
    Thread Starter
       #30

    dalchina said:
    Have you tried my idea of simply putting a shortcut to Outlook in the Sendto folder?

    And what do you have here?
    there is no email program associated to perform the requested action-snap-2019-03-09-17.32.54.png

    (as you can see, mine's Tbird).

    And here?
    there is no email program associated to perform the requested action-snap-2019-03-09-17.35.09.png
    Registry has the correct reference . among the default references there is none from mailto . there is one for email . it is set to Thunderbird .
      My Computer


 

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