home page wont load to set home page Solved

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  1.    02 Feb 2018 #1

    home page wont load to set home page

    ok I need some help in this matter ive tried everything I'm using windows 10 edge I use bing and when I try to go to my home page via home button it does not take me there I have changed the path in settings to specific page with the url and it still wont take me there if I just open IE it takes me there but not from the home button any ideas???
      My ComputerSystem Spec

  2.    02 Feb 2018 #2

    Which website page is displayed when you click home button.

    Please download Malwarebytes' AdwCleaner onto your Desktop.

    • Double click on AdwCleaner_xxxx.exe to run the tool.
    • Click on Scan.
    • After done scanning, please hit Logfile. Locate the logfile in the Scan tab, double-click on it, copy the information inside of it, and paste it into your next reply.
    • You can find the logfile at C:\AdwCleaner[Sx].txt as well.
      My ComputerSystem Spec

  3.    02 Feb 2018 #3

    I'm not sure I think its msn the addy bar says search and enter web address and page just shows a bunch of interest pages
      My ComputerSystem Spec

  4.    02 Feb 2018 #4

    Can you please post a screenshot of the website page that is loaded when you click home button.

    Make sure to run AdwCleaner.
      My ComputerSystem Spec

  5.    02 Feb 2018 #5

    how do i screen shot it i don't do it often so i don't remember how sry
      My ComputerSystem Spec

  6.    02 Feb 2018 #6

    # AdwCleaner - Logfile created on Fri Feb 02 13:11:33 2018
    # Updated on 2018/18/01 by Malwarebytes 
    # Database: 02-02-2018.1
    # Running on Windows 10 Home (X64)
    # Mode: scan
    # Support: Malwarebytes | Customer Support & Help Center
    ***** [ Services ] *****
    PUP.Optional.Legacy, CouponPrinterService
    ***** [ Folders ] *****
    PUP.Optional.Legacy, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Pogo Games
    PUP.Optional.Legacy, C:\Users\All Users\Documents\Downloaded Installers
    PUP.Optional.Legacy, C:\Users\Public\Documents\Downloaded Installers
    PUP.Optional.SlimCleanerPlus, C:\Users\moonchaser00\AppData\Local\slimware utilities inc
    PUP.Optional.SlimCleanerPlus, C:\Users\moonchaser00\AppData\Local\SlimWare Utilities Inc
    PUP.Optional.ScanGuard, C:\Users\moonchaser00\AppData\Roaming\ScanGuard
    PUP.Optional.OneSystemCare, C:\Users\moonchaser00\AppData\Roaming\One System Care
    PUP.Optional.Spigot.Generic, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
    PUP.Optional.Spigot.Generic, C:\Program Files (x86)\Coupons
    Adware.PremierOpinion, C:\Program Files (x86)\PremierOpinion
    PUP.Adware.Heuristic, C:\ProgramData\2b0f029700003255
    PUP.Adware.Heuristic, C:\ProgramData\8548302437599672365
    ***** [ Files ] *****
    PUP.Optional.Legacy, C:\Windows\SysNative\drivers\swdumon.sys
    PUP.Optional.Legacy, C:\Windows\System32\lavasofttcpservice.dll
    PUP.Optional.Legacy, C:\Windows\SysWOW64\lavasofttcpservice.dll
    PUP.Optional.Legacy, C:\Windows\System32\LavasoftTcpServiceOff.ini
    PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpServiceOff.ini
    PUP.Optional.Legacy, C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini
    PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpService64.dll
    PUP.Optional.Reimage, C:\Windows\Reimage.ini
    PUP.Optional.DriverUpdate, C:\Users\moonchaser00\Downloads\DRIVERUPDATE-SETUP.EXE
    ***** [ DLL ] *****
    No malicious DLLs found.
    ***** [ WMI ] *****
    No malicious WMI found.
    ***** [ Shortcuts ] *****
    No malicious shortcuts found.
    ***** [ Tasks ] *****
    PUP.Optional.Legacy, Optscan
    PUP.Optional.Superclean, Superclean
    PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - moonchaser00)
    PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - moonchaser00)
    ***** [ Registry ] *****
    PUP.Optional.PCOptimizerPro, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Optimizer Pro
    PUP.Optional.PCOptimizerPro, [Key] - HKCU\Software\Optimizer Pro
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    PUP.Optional.Legacy, [Key] - HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-18\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    PUP.Optional.Legacy, [Key] - HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\darwendlm
    PUP.Optional.Legacy, [Key] - HKCU\Software\darwendlm
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\PogoDGC
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{A2970C7C-8392-4E6F-8B51-B763CF38E13C}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{0015CAC9-FC30-4CD0-BFAA-7412CC2C4DD9}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{26C7AFDB-3690-449E-B979-B0AF5CC56DD4}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{3A5A5381-DAAF-4C0D-B032-2C66B3EE4A8D}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{472EF1D2-4AAE-470D-AE85-6AF8177916FD}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{8F010D54-C023-457F-AF03-497EACB6D519}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{9A754403-27B1-4ED7-96D7-588F07888EBF}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{CB31FF8F-BF80-4D2B-ADBE-12C6F5347890}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{FCAA532B-E807-4027-940C-BA16B9D50105}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
    PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief.
    PUP.Optional.Reimage, [Key] - HKCU\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief.
    PUP.Optional.Reimage, [Key] - HKLM\SOFTWARE\Reimage
    PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Reimage
    PUP.Optional.Reimage, [Key] - HKCU\Software\Reimage
    PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SlimWare Utilities Inc
    PUP.Optional.SlimCleanerPlus, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\SlimWare Utilities Inc
    PUP.Optional.SlimCleanerPlus, [Key] - HKCU\Software\SlimWare Utilities Inc
    PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
    PUP.Optional.SpyHunter, [Key] - HKLM\SOFTWARE\Microsoft\RADAR\HeapLeakDetection\DiagnosedApplications\SpyHunter4.exe
    PUP.Optional.WebCompanion, [Value] - HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store | C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanionInstaller.exe
    PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Super Optimizer
    PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\Super Optimizer
    PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
    PUP.Optional.SuperOptimizer, [Key] - HKU\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-18\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
    ***** [ Firefox (and derivatives) ] *****
    No malicious Firefox entries.
    ***** [ Chromium (and derivatives) ] *****
    No malicious Chromium entries.
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########
      My ComputerSystem Spec

  7.    02 Feb 2018 #7

    sent adw file
      My ComputerSystem Spec

  8.    02 Feb 2018 #8

    There is many ways to take a screenshot if you click Print key it will capture full screenshot which you can paste and save using Paint app. Upload the screenshot image to Imgur: The magic of the Internet website and post to link to your uploaded image you can also click Insert Image icon to post the uploaded image link.

    Take Screenshot in Windows 10

    Yes please post the AdwCleaner log file.
      My ComputerSystem Spec

  9.    02 Feb 2018 #9

    ok cleaned the malware scan that didn't make any changes to home button
      My ComputerSystem Spec

  10.    02 Feb 2018 #10

    Are you having this issue with Internet Explorer?
      My ComputerSystem Spec

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