home page wont load to set home page

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  1. moonchaser0
    Posts : 9
    windows 10
       New #1

    home page wont load to set home page


    ok I need some help in this matter ive tried everything I'm using windows 10 edge I use bing and when I try to go to my home page via home button it does not take me there I have changed the path in settings to specific page with the url and it still wont take me there if I just open IE it takes me there but not from the home button any ideas???
      My Computer
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  3. FreeBooter
    Posts : 5,327
    Windows 11 Pro 64-bit
       New #2

    Which website page is displayed when you click home button.


    Please download Malwarebytes' AdwCleaner onto your Desktop.

    • Double click on AdwCleaner_xxxx.exe to run the tool.
    • Click on Scan.
    • After done scanning, please hit Logfile. Locate the logfile in the Scan tab, double-click on it, copy the information inside of it, and paste it into your next reply.
    • You can find the logfile at C:\AdwCleaner[Sx].txt as well.
      My Computer
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  4. moonchaser0
    Posts : 9
    windows 10
    Thread Starter
       New #3

    I'm not sure I think its msn the addy bar says search and enter web address and page just shows a bunch of interest pages
      My Computer
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  6. FreeBooter
    Posts : 5,327
    Windows 11 Pro 64-bit
       New #4

    Can you please post a screenshot of the website page that is loaded when you click home button.

    Make sure to run AdwCleaner.
      My Computer
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  7. moonchaser0
    Posts : 9
    windows 10
    Thread Starter
       New #5

    how do i screen shot it i don't do it often so i don't remember how sry
      My Computer
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  8. moonchaser0
    Posts : 9
    windows 10
    Thread Starter
       New #6

    Code:
    # AdwCleaner 7.0.7.0 - Logfile created on Fri Feb 02 13:11:33 2018
# Updated on 2018/18/01 by Malwarebytes 
# Database: 02-02-2018.1
# Running on Windows 10 Home (X64)
# Mode: scan
# Support: Malwarebytes | Customer Support & Help Center

***** [ Services ] *****

PUP.Optional.Legacy, CouponPrinterService


***** [ Folders ] *****

PUP.Optional.Legacy, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Pogo Games
PUP.Optional.Legacy, C:\Users\All Users\Documents\Downloaded Installers
PUP.Optional.Legacy, C:\Users\Public\Documents\Downloaded Installers
PUP.Optional.SlimCleanerPlus, C:\Users\moonchaser00\AppData\Local\slimware utilities inc
PUP.Optional.SlimCleanerPlus, C:\Users\moonchaser00\AppData\Local\SlimWare Utilities Inc
PUP.Optional.ScanGuard, C:\Users\moonchaser00\AppData\Roaming\ScanGuard
PUP.Optional.OneSystemCare, C:\Users\moonchaser00\AppData\Roaming\One System Care
PUP.Optional.Spigot.Generic, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
PUP.Optional.Spigot.Generic, C:\Program Files (x86)\Coupons
Adware.PremierOpinion, C:\Program Files (x86)\PremierOpinion
PUP.Adware.Heuristic, C:\ProgramData\2b0f029700003255
PUP.Adware.Heuristic, C:\ProgramData\8548302437599672365


***** [ Files ] *****

PUP.Optional.Legacy, C:\Windows\SysNative\drivers\swdumon.sys
PUP.Optional.Legacy, C:\Windows\System32\lavasofttcpservice.dll
PUP.Optional.Legacy, C:\Windows\SysWOW64\lavasofttcpservice.dll
PUP.Optional.Legacy, C:\Windows\System32\LavasoftTcpServiceOff.ini
PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpServiceOff.ini
PUP.Optional.Legacy, C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini
PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpService64.dll
PUP.Optional.Reimage, C:\Windows\Reimage.ini
PUP.Optional.DriverUpdate, C:\Users\moonchaser00\Downloads\DRIVERUPDATE-SETUP.EXE


***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

PUP.Optional.Legacy, Optscan
PUP.Optional.Superclean, Superclean
PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - moonchaser00)
PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - moonchaser00)


***** [ Registry ] *****

PUP.Optional.PCOptimizerPro, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Optimizer Pro
PUP.Optional.PCOptimizerPro, [Key] - HKCU\Software\Optimizer Pro
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
PUP.Optional.Legacy, [Key] - HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
PUP.Optional.Legacy, [Key] - HKU\S-1-5-18\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
PUP.Optional.Legacy, [Key] - HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\darwendlm
PUP.Optional.Legacy, [Key] - HKCU\Software\darwendlm
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\PogoDGC
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{A2970C7C-8392-4E6F-8B51-B763CF38E13C}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{0015CAC9-FC30-4CD0-BFAA-7412CC2C4DD9}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{26C7AFDB-3690-449E-B979-B0AF5CC56DD4}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{3A5A5381-DAAF-4C0D-B032-2C66B3EE4A8D}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{472EF1D2-4AAE-470D-AE85-6AF8177916FD}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{8F010D54-C023-457F-AF03-497EACB6D519}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{9A754403-27B1-4ED7-96D7-588F07888EBF}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{CB31FF8F-BF80-4D2B-ADBE-12C6F5347890}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{FCAA532B-E807-4027-940C-BA16B9D50105}
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief.
PUP.Optional.Reimage, [Key] - HKCU\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief.
PUP.Optional.Reimage, [Key] - HKLM\SOFTWARE\Reimage
PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Reimage
PUP.Optional.Reimage, [Key] - HKCU\Software\Reimage
PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SlimWare Utilities Inc
PUP.Optional.SlimCleanerPlus, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\SlimWare Utilities Inc
PUP.Optional.SlimCleanerPlus, [Key] - HKCU\Software\SlimWare Utilities Inc
PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
PUP.Optional.SpyHunter, [Key] - HKLM\SOFTWARE\Microsoft\RADAR\HeapLeakDetection\DiagnosedApplications\SpyHunter4.exe
PUP.Optional.WebCompanion, [Value] - HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store | C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanionInstaller.exe
PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Super Optimizer
PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\Super Optimizer
PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
PUP.Optional.SuperOptimizer, [Key] - HKU\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-18\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
PUP.Optional.DNSUnlocker, [Key] - HKLM\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\ROOT\CERTIFICATES\26D9E607FFF0C58C7844B47FF8B6E079E5A2220E


***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########
      My Computer
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  9. moonchaser0
    Posts : 9
    windows 10
    Thread Starter
       New #7

    sent adw file
      My Computer
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  10. FreeBooter
    Posts : 5,327
    Windows 11 Pro 64-bit
       New #8

    There is many ways to take a screenshot if you click Print key it will capture full screenshot which you can paste and save using Paint app. Upload the screenshot image to Imgur: The magic of the Internet website and post to link to your uploaded image you can also click Insert Image icon to post the uploaded image link.


    Take Screenshot in Windows 10


    Yes please post the AdwCleaner log file.
      My Computer
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  12. moonchaser0
    Posts : 9
    windows 10
    Thread Starter
       New #9

    ok cleaned the malware scan that didn't make any changes to home button
      My Computer
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  13. FreeBooter
    Posts : 5,327
    Windows 11 Pro 64-bit
       New #10

    Are you having this issue with Internet Explorer?
      My Computer
    Quote Quote

 

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