Windows 10: Frequent Edge Content Process Crashes

  1.    31 Jan 2018 #1

    Frequent Edge Content Process Crashes


    Hello,

    For some reason, when checking the Reliability Graph, it shows a lot of crashes of the Microsoft Edge Content Process. I have no idea what triggers this. Here's the log (Dutch):

    Bron
    Microsoft Edge Content Process

    Overzicht
    Werkt niet meer

    Datum
    ‎1-‎2-‎2018 00:07

    Status
    Verzonden rapport

    Beschrijving
    Pad naar toepassing met fout: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe

    Probleem met handtekening
    Naam van probleemgebeurtenis: MoAppCrash
    Volledige pakketnaam: Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbwe
    Naam van de toepassing: praid:ContentProcess
    Versie van toepassing: 11.0.16299.15
    Tijdstempel van toepassing: 59cda7cd
    Naam van foutmodule: edgehtml.dll
    Versie van foutmodule: 11.0.16299.192
    Tijdstempel van foutmodule: f93e5331
    Uitzonderingscode: c0000005
    Uitzonderingsmarge: 00000000001b5a1a
    Versie van besturingssysteem: 10.0.16299.2.0.0.256.48
    Landinstelling-id: 1043
    Aanvullende informatie 1: 30b6
    Aanvullende informatie 2: 30b69cb73ceb746bde255ba8a80b4150
    Aanvullende informatie 3: 4b65
    Aanvullende informatie 4: 4b65e61bcb883540137c5ad6c8c64e91

    Extra informatie over het probleem
    Bucket-id: 8c288243838e5dc2e694ae0449c029d4 (1627116698828024276)


    I'm running Windows 10 Pro x64 with the Fall Creators Update. I do notice that this problem is occurring since I have cleanly installed the Fall Creators Update. I have attached the dump file. Doing an "sfc/ scannow" doesn't show any problems.

    What might be the cause of this and how do I fix it?
    Frequent Edge Content Process Crashes Attached Files
      My ComputerSystem Spec


  2. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       31 Jan 2018 #2

    Hi there. You may want to try this:

    Settings app > Apps > Scroll down and right click Microsoft Edge > Advanced option > Scroll down to use repair or reset.
      My ComputersSystem Spec

  3.    07 Feb 2018 #3

    Tony K said: View Post
    Hi there. You may want to try this:

    Settings app > Apps > Scroll down and right click Microsoft Edge > Advanced option > Scroll down to use repair or reset.
    Apologies for the late reply. So I did what you said and so far there are no crashes. But then again, i'ts completely random and I had long periods of time without these crashes. Anyway, so far so good. I'll let you know if the crash happens again.

    Thanks for the advice!
      My ComputerSystem Spec

  4.    16 Feb 2018 #4

    Tony K said: View Post
    Hi there. You may want to try this:

    Settings app > Apps > Scroll down and right click Microsoft Edge > Advanced option > Scroll down to use repair or reset.
    So after 2 weeks being free of this error, it just happened yesterday again. I must say though that it didn't make the 2 weeks period before. Perhaps the cause is a specific website that I visit?
      My ComputerSystem Spec


  5. Posts : 8,133
    Windows 10 Pro x64 Build 1803
       16 Feb 2018 #5

    Have you tried clearing your browsing data. That would be my first step.

    What AV product are you using.

    You mentioned a possible web site you visit. Is there one that comes to mind, one you haven't been to in two weeks and were at recently?
      My ComputerSystem Spec


  6. Posts : 521
    Win 10 Home Build 1803, 17133.1,64bit
       16 Feb 2018 #6

    I receive similar errors in the Reliability Graph and Event Viewer but it does not effect the performance of Edge as I can see.

    I share your concern about the Reliability Graph and Event Viewer, but sometimes it is "No Harm, No Foul" imo.
      My ComputerSystem Spec

  7.    16 Feb 2018 #7

    Caledon Ken said: View Post
    Have you tried clearing your browsing data. That would be my first step.

    What AV product are you using.

    You mentioned a possible web site you visit. Is there one that comes to mind, one you haven't been to in two weeks and were at recently?
    I alread have cleared my browsing data yes, and the issue didn't occur for 2 weeks. I'm using Windows Defender. Unfortunately I can't think of a particular website, I'm not recognizing any pattern either by looking at my browsing history. Gonna try some Java supported websites.

    torre said: View Post
    I receive similar errors in the Reliability Graph and Event Viewer but it does not effect the performance of Edge as I can see.

    I share your concern about the Reliability Graph and Event Viewer, but sometimes it is "No Harm, No Foul" imo.
    Kind of an relief that someone else is having this. Perhaps I'm a bit OCD'ish regarding this but the thing is that it occurred quite frequently (sometimes 4 times a day). I wouldn't be bothered with if it just happened once in a while.
      My ComputerSystem Spec


  8. Posts : 8,133
    Windows 10 Pro x64 Build 1803
       16 Feb 2018 #8

    JohnnyGui said: View Post
    I already have cleared my browsing data yes, and the issue didn't occur for 2 weeks. I'm using Windows Defender.
    Sorry, if you were following Tony K's suggestion that was more than just clearing browser data. So if you just clear browser data does the issue go away or do you have to reset Edge.
      My ComputerSystem Spec


  9. Posts : 11
    Windows 10 Pro RS4 x64
       3 Weeks Ago #9

    If you used Kaspersky, it is most probably that.

    Microsoft Edge Content Process crashes - Microsoft Edge Development

    Good news is that Kaspersky knows about it and working with Micorsoft to fix it.
      My ComputerSystem Spec


 

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