Website not responsive on Edge


  1. Posts : 1
    Windows10
       #1

    Website not responsive on Edge


    For some stupid reason my clients website does not load properly on Edge. This is their website: Waterproofing Oakville, Burlington, Hamilton, Grimsby St. Catharines. The banner image always gets cropped out. I don't see the issue in Chrome/Safari/Firefox.

    Can someone help me with this?
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    I looked at the website and it is responding correctly as I change the size of the Edge browser window.

    You could try resetting Edge to see if it sorts it out:
    Reset App in Windows 10
      My Computers


  3. Posts : 5,330
    Windows 11 Pro 64-bit
       #3

    If resetting Microsoft Edge wont resolve the issue please try below suggestions.


    Repair Microsoft Edge In Windows 10

    The ability to repair Microsoft Edge browser is available with Windows 10 Fall Creators Update version 1709. The same feature doesn’t exist in Windows 10 Creators Update (v1703).

    Here is how to repair Microsoft Edge browser in Windows 10.

    Step 1: Open the Settings app. Navigate to Apps > Apps & features.

    Step 2: Look for Microsoft Edge entry and click on the same. You should now see Advanced options link. Click on the link to open Storage usage and app reset page.

    Step 3: Click the Repair button.



    The Repair option repairs Microsoft Edge browser without removing your data.




    Reinstall Microsoft Edge in Windows 10


    If you’re having problems with Microsoft Edge, you might be able to fix all the issues by reinstalling the browser.

    Please note that you might lose all favorites as well as your browsing history. It’s a good idea to backup or export Microsoft Edge browser favorites before reinstalling Microsoft Edge.

    Step 1: Open Edge browser. Click the Hub icon (...) and then click Settings to open Settings pane.

    Step 2: Under Import favorites and other info section, there is a button called Import from another browser. Click that Import from another browser button.



    Step 3: Under Import or export a file section, click the Export to file button to open Save as dialog. If the Export to a file button is missing, it’s because you have not installed Windows 10 Creators Update.



    Step 4: Enter a name for the HTML file containing favorites and select a location to save the file before clicking the Save button. By default, the Edge browser saves the HTML file with Microsoft_Edge_Favorites_date name in the Documents folder.





    Reinstalling Microsoft Edge

    Step 1: Close Microsoft Edge browser, if it’s running.

    Step 2: Open up File Explorer, click View and then check Hidden items box to view all hidden folders. This is required as some folders like AppData are hidden by default.



    Step 3: Navigate to the following location:

    Code:
    C:\Users\UserName\AppData\Local\Packages
    Replace the “UserName” with your user account name.

    Step 4: Delete the folder named Microsoft.MicrosoftEdge_8wekyb3d8bbwe. If it refuses to delete some files, click Skip.

    Step 5: Restart your computer.

    Step 6: Launch PowerShell as administrator. This can be done by typing PowerShell into Start Menu, right-click on PowerShell entry and then click Run as administrator option.

    Step 7: Once PowerShell is launched, navigate to your user account profile directory by executing the following command.

    Code:
    cd C:\users\yourusername
    Replace the “yourusername” with your actual user name of your user account.

    Step 8: Copy and paste the following command into Powershell and then press Enter key.

    Code:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
    That’s it! Restart your computer once again. You should now be able to launch and use the Edge browser without any issues.
      My Computer


 

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