Windows 10: Outlook 2016 opening URL links

  1.    15 Jan 2018 #1

    Outlook 2016 opening URL links


    Dear fellow members

    I hope you can help with an issue that I am facing at my work. I work in the IT department and all of the users are facing an annoying issue within the office applications specifically Outlook 2016. Whenever someone receives a mail with a URL link usually the first time there is a popup box that asks you which browser you wish to open the link with. Since we use Chrome we choose that and check the remember the action. Unfortunately this doesn't help and the pop appears again next time we open an URL. I have also set the default browser to be chrome under default apps. Yet doesn't do the trick. Inside control panel you can choose default apps according protocols and I have set http and https to be opened with chrome and again it does not do the trick. I have searched the internet for solutions but not much appears though one thing appears which involves editing a string ind regedit but that is mainly for internet explorer yet it didn't do the trick for IE11. I am out of options and need assistance which is much appreciated. Anyone ever experienced this issue?
      My ComputerSystem Spec


  2. Posts : 565
    Windows 10 Home x64 and Pro x86
       15 Jan 2018 #2

    I have only ever noticed people reporting this for Outlook 2007 / 2010 - for which there is a recognised solution. I suggest searching around the Office online guidance [https://support.office.com and https://support.office.com/en-us/Sea...r+outlook+2016] to find an Outlook 2016 version of this -

    You are prompted to specify Internet Explorer when you click a link in Outlook 2010 or Outlook 2007 - KB3094186

    If you were to try to use the 2007/2010 solution, I would expect you to be able to substitute Chrome for IE in the line "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 [para 6] but it would probably be simpler to use rundll32.exe url.dll,FileProtocolHandler %1 so that all you had to worry about checking was that Chrome was behaving correctly as the default browser.

    Best of luck,
    Denis
      My ComputerSystem Spec


 

Related Threads
Clean install of Windows 10 Pro, 1709, 16299.98. And fresh install of Office 2016. Ran Windows update with give me updates for other Microsoft products checked. This the full office 20160 Pro Plus, not office 365. If I click a link in an e-mail,...
When starting Outlook 2016, a User Account Control dialog comes up asking for permission to "allow this app to make changes". Clicking OK, causes an immediate crash to desktop and "Outlook has stopped working" message. Starting a second time brings...
Hi, OK I have read many threads and posts about the solution "ZeroConfigExchange". But it does'nt work for my Windows 10 clients. Windows 10 x64 Office 2016 Office 365 / Azure AD accounts Client computer is join with Azure AD so the users...
Sorry, I searched but did not see another thread on this topic. This just started today, maybe after a reboot. Up until today, when I clicked on a hyper link in an email, the link location would open in Firefox, my default browser. Now all of a...
I have been trying to open the following link but it freezes after opening a new window. Can any one help? DepositFiles Thanks
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:21.
Find Us