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#1
Gmail goes to spam folder with no rules set
My wife is not getting any emails that originate from gmail. They go directly to the spam folder regardless of which email program is used. I have confirmed this with both Outlook and Mozilla Thunderbird. No rules are set, yet they still go to spam. I deactivated her avast just in case that was doing it, but it still happens. I checked for viruses, but that didn't help either. I went to the cox.net server and deactivated anything I could find. No change.
Her laptop is a Lenovo with Windows 10 and Office 2010. I also looked for any Lenovo settings that may be doing it. Nothing.
Any ideas??