Cannot add contacts personal folders to address book in Outlook 2016

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  1. Posts : 193
    Windows 10 version 2004 (OS Build 19041.508)
       #1

    Cannot add contacts personal folders to address book in Outlook 2016


    I imported two .csv files containing my contacts into Outlook 2016. They are now stored in the Contacts Personal Folders, but I cannot make this particular folder the default one for contacts, nor can I get it included in the list of address book folders to choose from. I can open the file without problems and see all my contacts, but because it is not included in the list of address books, I cannot access content when I need to choose the recipient of an email.
    Does anyone know what to do here?
    Florio
      My Computer


  2. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #2

    Hello, Florio. Take a look here:

    Change the default Address Book - Outlook
      My Computers


  3. Posts : 193
    Windows 10 version 2004 (OS Build 19041.508)
    Thread Starter
       #3

    Thanks HippsieGypsie, but no good! As I said earlier, the address book I want to use does not appear on the list of address books.

    Florio
      My Computer


  4. Posts : 519
       #4

    Try going into accounts. (File - Account settings.
    Select "Manage profiles". - Show Profiles. - Properties - Email accounts.
    Choose "Address books (The last item on the top bar)
    There you can change it to another address book, which then becomes the default.
      My Computer


  5. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #5

    This folder you have is separate from Outlook? As if you obtained it from someplace else? If so, I think you must import it first.

    File > Open & Export > It's one of those 4 options. Most likely Import/Export?

    TBO, I used Outlook all the time when in business, but I've been using the Store app since retiring and haven't kept up with Office Outlook.
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  6. Posts : 193
    Windows 10 version 2004 (OS Build 19041.508)
    Thread Starter
       #6

    Hi davehc,
    when I go into File - Account settings, I can't see anything corresponding to Select "Manage profiles". - Show Profiles. - Properties - Email accounts (I have an Italian version of Office).

    I have tried right-clicking on the address book that I want to make my default contact list, then choosing Properties, and then Outlook Address Book, but the option of making it the default address book is greyed out.
      My Computer


  7. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #7

    Probably the easiest way is to use "Tell me what you want to do" help. Type in > Add or remove an address book. Help shows up at the right.

    I need to say that I did start using it again a few weeks ago, so basically trying to learn the changes and new features.
      My Computers


  8. Posts : 193
    Windows 10 version 2004 (OS Build 19041.508)
    Thread Starter
       #8

    I'm thinking that the best course of action might be to delete the address book that I'm trying to make my default one, and then reimport my contacts (the two .csv files) but download them to a different location.

    Which folder does Outlook automatically use as it's default for the address book?

    Florio
      My Computer


  9. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #9

    I think the folder you have is ok. Type > Import folder > into "Tell me what you want to do" help. It shows how.
      My Computers


  10. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #10

    Florio said:
    Which folder does Outlook automatically use as it's default for the address book?
    It would be the one on the Office Exchange server, yes? I think all MS email, contacts, and calendar files are stored there. We just use different apps to obtain them locally.
      My Computers


 

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