Windows 10: Cant Access Certain Websites

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  1.    29 Dec 2017 #1

    Cant Access Certain Websites

    Guys please help when I try to access and with google chrome an error saying forbidden 403 nginx pops out I tried a lot of things clearing my cookies and caches, trying another browser, deleting the contents of my temp files, flushing my dns but nothing works some say it could be a virus so i scaned with my avast which comes out clean, I did with Norton Power Eraser as well same thing. I even renewed my host file just to make sure if that was the problem but still didnt work please help I don't know what to do. Whats weird is I can access the websites on my phone fine but not in my laptop.

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  2. Bree's Avatar
    Posts : 8,852
    10 Home x64 (1809) (10 Pro on 2nd pc)
       29 Dec 2017 #2

    nginx is the name of the webserver that is running the site, and it is telling you that you are trying to access a part of the site you don't have permission for. This is what a 403 Forbidden error means. Your bookmark to the site may be incorrect and pointing to a part of the site only available to the web administrators, try these links:

    If they work, check the address in your bookmarks and see if they include more address info than just the site itself. If so, you need to correct them.
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  3.    29 Dec 2017 #3

    yeah that's possible but I can access it fine in my mobile which has the same address as the one on my laptop and I was able to access it fine as well before just a week ago with no problems through my laptop until yesterday. I also tried clicking the link in your post same error pops out.
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  4. Bree's Avatar
    Posts : 8,852
    10 Home x64 (1809) (10 Pro on 2nd pc)
       29 Dec 2017 #4

    If my links are getting the 'Forbidden' response, then something is modifying the address you are trying to access and redirecting you to a forbidden area.

    What is the full address that appears in the address bar after you click on one of my links and get '403 Forbidden'? You may need to copy the address from the address bar and paste it into Notepad to read it in full.
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  5.    29 Dec 2017 #5

    I tried copying it and the same address shows up in the notepad. Anyway thanks for responding to my post I don't know who else to contact the other forums haven't gave me a reply yet.
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  6.    29 Dec 2017 #6

    I'm not sure if its my ip address or not.
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  7.    30 Dec 2017 #7

    So what should I do now?
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  8. Bree's Avatar
    Posts : 8,852
    10 Home x64 (1809) (10 Pro on 2nd pc)
       30 Dec 2017 #8

    dacoolmike said: View Post
    I tried copying it and the same address shows up in the notepad.
    Yes, but I asked what address you saw. When you see the '403 Forbidden' page what does the address say? Is it just, or has something extra been added on the end of the address? Or is it something else entirely?

    What happens if you run Chrome in Incognito mode? What happens if you use another browser, like Edge?

    As a precaution, I would run a scan with AdwCleaner
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  9.    30 Dec 2017 #9

    So far it looks the same its just I tried doing it in incognito mode same error pops out 403 forbidden nginx as well as using a different browser, I tried using Internet Explorer same thing or error happens. I tried scanning with AdwCleaner you provided it detected a pup.optional.legacy virus and deleted it then it rebooted my laptop after that i scanned again just to be sure and this time it came out clean but when I tried to access the website same error shows up 403 forbidden nginx.

    Heres the AdwCleaner log file:

    # AdwCleaner - Logfile created on Sat Dec 30 19:59:18 2017# Updated on 2017/21/12 by Malwarebytes # Running on Windows 10 Home (X64)# Mode: clean# Support:***** [ Services ] *****No malicious services deleted.***** [ Folders ] *****Deleted: C:\Users\All Users\Documents\Downloaded InstallersDeleted: C:\Users\Public\Documents\Downloaded Installers***** [ Files ] *****No malicious files deleted.***** [ DLL ] *****No malicious DLLs cleaned.***** [ WMI ] *****No malicious WMI cleaned.***** [ Shortcuts ] *****No malicious shortcuts cleaned.***** [ Tasks ] *****No malicious tasks deleted.***** [ Registry ] *****No malicious registry entries deleted.***** [ Firefox (and derivatives) ] *****No malicious Firefox entries deleted.***** [ Chromium (and derivatives) ] *****No malicious Chromium entries deleted.*************************::Tracing keys deleted::Winsock settings cleared::Additional Actions: 0*************************C:/AdwCleaner/AdwCleaner[S0].txt - [1061 B] - [2017/12/30 19:57:39]########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########
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  10. TairikuOkami's Avatar
    Posts : 3,420
    10.6 Home 1809 x64
       30 Dec 2017 #10

    Have you tried changing your DNS?

    Top 10 Best Public DNS Servers and Fastest DNS Servers 2017

    wmic nicconfig where DHCPEnabled=TRUE call SetDNSServerSearchOrder ("","")
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