Windows 10: Cant Access Certain Websites

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  1.    30 Dec 2017 #21

    Ok so its not my laptop or some virus then? But I can access through my mobile fine that's the weird part and when I use my phone's hotspot and not my home wifi I can also access it through my laptop fine as well.
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  2.    30 Dec 2017 #22

    I'm not sure if its my ip address or something.
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  3. Posts : 3,209
    10.5 Home 1803 x64
       30 Dec 2017 #23

    Try to ping them via CMD
    Also check DNS request
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  4.    30 Dec 2017 #24

    this is the result
    Pinging [] with 32 bytes of data:Reply from bytes=32 time=29ms TTL=53Reply from bytes=32 time=33ms TTL=53Reply from bytes=32 time=43ms TTL=53Reply from bytes=32 time=37ms TTL=53Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 29ms, Maximum = 43ms, Average = 35ms

    Server: UnKnownAddress: answer:Name: igg-games.comAddresses: 2400:cb00:2048:1::6819:c569 2400:cb00:2048:1::6819:c669
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  5. Posts : 3,209
    10.5 Home 1803 x64
       30 Dec 2017 #25

    So your computer can access them, just not any browser. TOR does not count, it connects via proxy.
    My best guess would be still on Avast, even if you disable it, I think that webshield is still active.
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  6.    30 Dec 2017 #26

    i tried disabling all webshields does that not work because that's what I did I disabled the shields
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  7. Posts : 3,209
    10.5 Home 1803 x64
       30 Dec 2017 #27

    It could be caused by some extension, you should try disabling all, then close chrome and re-open.
    Other than that, try closing any other software running, even if it seems unrelated, like a media player.

    You could reset network and firewall, but since it is browser related, I do not think it will do anything.

    Restore Default Windows Defender Firewall Settings in Windows 10 Security System Tutorials

    Reset Network Adapters in Windows 10 Network Sharing Tutorials
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  • Posts : 7,032
    10 Home x64 (1803) (10 Pro on 2nd pc)
       30 Dec 2017 #28

    dacoolmike said: View Post
    I'm not sure if its my ip address or something.
    It does look like the website is blocking access from your particular ip address. This would be your public IP address, assigned to your router by your ISP. The easiest way to find out what it is would be to Google 'what's my ip address' and Google will tell you. Access works through your mobile hotspot because you'll have a different public IP address (try Google again).

    The website may be blocking a range of ip addresses owned by your ISP because suspicious activity has been detected from one of them (not necessarily yours). You may just be the unfortunate 'collateral damage'.

    Some (but not all) ISPs assign a new IP address at random from their pool the next time you connect. Find out what your current public IP address is, try rebooting your router, then see if you get allocated a new IP address. If so, you may be able to access the sites again.
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  •    30 Dec 2017 #29

    my windows firewall is being controlled by avast and I was able to connect to the website fine a week ago at least router as my home wifi but when I connect to my mobile hotspot I can connect to the website fine but not in my home wifi.
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  •    30 Dec 2017 #30

    thats what I thought too my ip address
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