Configure Win 10 Mail account from scratch

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  1. Posts : 36
    windows 8.1
       #1

    Configure Win 10 Mail account from scratch


    I cannot configure my email account because the "other account" option only asks for my mail address and password. I need to get in to configure the settings but there is no option. I do not have Outlook, Exchange, or the other options, just my university account for which I have all the necessary information to configure.
    Any ideas?
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  2. Posts : 3,081
    W10 Pro + W10 Preview
       #2

    I assume you have opened Windows Mail...clicked on Accounts....under Manage Accounts click Add Account, then clicked on newly created account (under manage accounts)....a settings box should appear.
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  3. Posts : 36
    windows 8.1
    Thread Starter
       #3

    Yes. As I wrote, that is exactly what I did. But there is no way to manually configure my account with Mail. I do not have any account with any of the options, and when I chose "Other account, IMAP, POP", I am not asked for any of the details regarding the server.
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  4. Posts : 3,081
    W10 Pro + W10 Preview
       #4

    NIRC said:
    Yes. As I wrote, that is exactly what I did. But there is no way to manually configure my account with Mail. I do not have any account with any of the options, and when I chose "Other account, IMAP, POP", I am not asked for any of the details regarding the server.
    Do you not get the following attachment?
    Attached Thumbnails Attached Thumbnails Configure Win 10 Mail account from scratch-mail.jpg  
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  5. Posts : 36
    windows 8.1
    Thread Starter
       #5

    This is exactly what I do. But when I sign in with the name of my university account and its password (or with my Windows account name and password), I get the message "we couldn't find your settings." I am currently using Live Mail 2012, by the way.
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  6. Posts : 3,081
    W10 Pro + W10 Preview
       #6

    It would have helped if you had mentioned earlier that you are trying to use "Live Mail 2012"....this being part of the Windows Essential package.
    This I believe is no longer supported by M$.

    Suggest you try the current built in Windows Mail app....all setup instructions are in my previous posts....hope that helps.
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  7. Posts : 36
    windows 8.1
    Thread Starter
       #7

    I think we are miscommunicating, but I appreciate your offer to help... Getting rid of LiveMail 2012 is just what I have been trying to do from the start. But, as I wrote, I cannot get into the Win 10 Mail program to configure it. I choose the option you selected, type in the data, and the password (I tried my current mail password used with my current server, and tried my Microsoft Windows password)--but I only get the error message: "we couldn't find your settings."
      My Computer


  8. Posts : 3,081
    W10 Pro + W10 Preview
       #8

    NIRC said:
    I think we are miscommunicating, but I appreciate your offer to help... Getting rid of LiveMail 2012 is just what I have been trying to do from the start. But, as I wrote, I cannot get into the Win 10 Mail program to configure it. I choose the option you selected, type in the data, and the password (I tried my current mail password used with my current server, and tried my Microsoft Windows password)--but I only get the error message: "we couldn't find your settings."
    https://support.microsoft.com/en-us/...mail-uninstall
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  9. Posts : 1,471
    Win10 Home x64 - 1809
       #9

    Hey NIRC,
    In Windows 10 Mail App, when you add account and the pop up window (add account) shows. You should be able to scroll all the way to bottom and choose Advanced Setup.
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  10. Posts : 52
    win 10
       #10

    When you get to the choose account page and the Other choice is at the bottom scroll up and you will see a Advanced setup option. I believe this is what you're looking for.

    Sorry I see someone beat me to it and I don't know how to delete this post.
    Last edited by Br0die; 19 Dec 2017 at 20:05. Reason: Answer already posted
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