Windows 10: Configure Win 10 Mail account from scratch

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  1.    18 Dec 2017 #1

    Configure Win 10 Mail account from scratch


    I cannot configure my email account because the "other account" option only asks for my mail address and password. I need to get in to configure the settings but there is no option. I do not have Outlook, Exchange, or the other options, just my university account for which I have all the necessary information to configure.
    Any ideas?
      My ComputerSystem Spec


  2. Posts : 2,644
    W10 Pro + W10 Preview
       18 Dec 2017 #2

    I assume you have opened Windows Mail...clicked on Accounts....under Manage Accounts click Add Account, then clicked on newly created account (under manage accounts)....a settings box should appear.
      My ComputersSystem Spec

  3.    18 Dec 2017 #3

    Yes. As I wrote, that is exactly what I did. But there is no way to manually configure my account with Mail. I do not have any account with any of the options, and when I chose "Other account, IMAP, POP", I am not asked for any of the details regarding the server.
      My ComputerSystem Spec


  4. Posts : 2,644
    W10 Pro + W10 Preview
       18 Dec 2017 #4

    NIRC said: View Post
    Yes. As I wrote, that is exactly what I did. But there is no way to manually configure my account with Mail. I do not have any account with any of the options, and when I chose "Other account, IMAP, POP", I am not asked for any of the details regarding the server.
    Do you not get the following attachment?
    Attached Thumbnails Attached Thumbnails mail.JPG  
      My ComputersSystem Spec

  5.    18 Dec 2017 #5

    This is exactly what I do. But when I sign in with the name of my university account and its password (or with my Windows account name and password), I get the message "we couldn't find your settings." I am currently using Live Mail 2012, by the way.
      My ComputerSystem Spec


  6. Posts : 2,644
    W10 Pro + W10 Preview
       19 Dec 2017 #6

    It would have helped if you had mentioned earlier that you are trying to use "Live Mail 2012"....this being part of the Windows Essential package.
    This I believe is no longer supported by M$.

    Suggest you try the current built in Windows Mail app....all setup instructions are in my previous posts....hope that helps.
      My ComputersSystem Spec

  7.    19 Dec 2017 #7

    I think we are miscommunicating, but I appreciate your offer to help... Getting rid of LiveMail 2012 is just what I have been trying to do from the start. But, as I wrote, I cannot get into the Win 10 Mail program to configure it. I choose the option you selected, type in the data, and the password (I tried my current mail password used with my current server, and tried my Microsoft Windows password)--but I only get the error message: "we couldn't find your settings."
      My ComputerSystem Spec


  8. Posts : 2,644
    W10 Pro + W10 Preview
       19 Dec 2017 #8

    NIRC said: View Post
    I think we are miscommunicating, but I appreciate your offer to help... Getting rid of LiveMail 2012 is just what I have been trying to do from the start. But, as I wrote, I cannot get into the Win 10 Mail program to configure it. I choose the option you selected, type in the data, and the password (I tried my current mail password used with my current server, and tried my Microsoft Windows password)--but I only get the error message: "we couldn't find your settings."
    https://support.microsoft.com/en-us/...mail-uninstall
      My ComputersSystem Spec

  9.    19 Dec 2017 #9

    Hey NIRC,
    In Windows 10 Mail App, when you add account and the pop up window (add account) shows. You should be able to scroll all the way to bottom and choose Advanced Setup.
      My ComputersSystem Spec

  10.    19 Dec 2017 #10

    When you get to the choose account page and the Other choice is at the bottom scroll up and you will see a Advanced setup option. I believe this is what you're looking for.

    Sorry I see someone beat me to it and I don't know how to delete this post.
    Last edited by Br0die; 19 Dec 2017 at 21:05. Reason: Answer already posted
      My ComputersSystem Spec


 
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