Windows 10: Booting Problem

  1.    06 Dec 2017 #1

    Booting Problem


    Hello
    Have an xps 8900. Dell
    2 yr old.
    Normal setup, nothing fancy.

    Since hanging up during an automatic MS update, all I get now is a blank screen. No safe mode either.

    Only F12 works by the pressing during starting. No other F key works. Or anything else it seems.

    I do have a Repair Disk I made when I got the pc. Think it has the Full Image and W10 on it.

    Question please: Any way of forcing a Boot of the cd during startup ?

    Changing the boot order under
    F12/Settings does not work.

    And, any way to get to the other F
    keys via F12 ?

    Would like to do a full image, etc. re-install which I think you can do from F11. I do have most everything backed up.

    Much thanks,
    Bob
      My ComputerSystem Spec

  2.    07 Dec 2017 #2

    Can you get to the UEFI oor BIOS? If yes, you can change boot priority/boot order to have USBs first, CD/DVDs second, internal HD 3rd.
      My ComputerSystem Spec


  3. Posts : 198
    Windows 10 Pro
       08 Dec 2017 #3

    run the dell offline onboard diags pal,

    unning Dell Pre-boot System Assessment or enhanced Pre-boot System Assessment (Dell PSA or ePSA)

    Dell ePSA or PSA diagnostics are available on Dell laptops, desktops, servers and Windows-based tablets.

    1. Restart your Dell PC.
    2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
    3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
    4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
      If the test fails, write down the error code and validation code.
      My ComputerSystem Spec


  4. Posts : 20,802
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #4

    1) Create a bootable Windows 10 iso:
    Download Windows 10
    2) See if you can boot to the iso
    Try both USB3 and USB2 ports.
    If you can boot to the iso you then will have options in the windows 10 iso advanced troubleshooting menu (restore, startup repair, command prompt, image, etc.)

    3) This is Kyhi boot recovery:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    Backup and Restore with Macrium Reflect Backup Restore Tutorials

    4) To check hardware you could use the Kyhi boot recovery followed by HD Sentinel.

    5) Other options include checking MB / DIMM /MB with Memtest86 + version 5.01
    Memtest86+ - Advanced Memory Diagnostic Tool

    6) Another option is the check Windows versus hardware by booting with Ubuntu/Linux
    Ubuntu tutorials
      My ComputerSystem Spec

  5.    13 Dec 2017 #5

    Robert11 said: View Post
    Hello
    Have an xps 8900. Dell
    2 yr old.
    Normal setup, nothing fancy.

    Since hanging up during an automatic MS update, all I get now is a blank screen. No safe mode either.

    Only F12 works by the pressing during starting. No other F key works. Or anything else it seems.

    I do have a Repair Disk I made when I got the pc. Think it has the Full Image and W10 on it.

    Question please: Any way of forcing a Boot of the cd during startup ?

    Changing the boot order under
    F12/Settings does not work.

    And, any way to get to the other F
    keys via F12 ?

    Would like to do a full image, etc. re-install which I think you can do from F11. I do have most everything backed up.

    Much thanks,
    Bob
    I too had the black/blank screen after the recent CU, I started in safe mode but it either appeared to not restart or I still had the black screen problem, I restarted again & received the safe mode choices which worked. When the blank screen happens I go to safe mode & uninstall the nVidia graphics driver & did this but it didn’t work to clear the problem, I restarted again & all worked.
      My ComputerSystem Spec


 

Related Threads
Solved Booting problem turned in to BSOD problem in BSOD Crashes and Debugging
Now I have a problem with Windows 10 booting that I believe that i made it only worse and seriously i need quick help as it turned in to a BSOD problem. I am sorry but it is a bit long My laptop is dell xps 15 9530, originally with windows 8 , I...
Problem booting windows 10 in General Support
The laptop goes to the screen with the restart and troubleshoot options. I have tried almost every option on there with no luck. I have tried to restore the system to two different restore points and it didn't do anything. I've tried to open safe...
Set startup with different boot options. this works fine and waits the set 3 seconds before launching the default boot option....but if I accidentally move the mouse then it never boots just sits there with this screen, don't suppose much can be...
Hello, I had my laptop open (Dell XPS 9550) and wasn't using it. I noticed the screen changed so I looked over and it had a BSOD. Since that happened, I've been unable to boot it up. I've tried running chkdsk /f c:, but it now says "The type of...
Booting Problem in Performance & Maintenance
Sometimes while booting on the appearance of the Desktop i get the follpwing message: Critical Error Start Menu and Cortina aren't working. We'll try to fix next time you sign in. I have to sign out several times but to no effect. Even...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:49.
Find Us