Windows 10: Folder in library does not exist, cannot delete library folder Solved

  1.    16 Nov 2017 #1

    Folder in library does not exist, cannot delete library folder


    The first clue that I have an issue. After doing a backup, the error log said "Backup encountered a problem while backing up file D:\Documents\Pictures. ErrorSTATUS_WAIT_3 (0x80070003))"The Pictures Library contains a folder pointing to D:\Documents\Pictures, however, there is no "Documents" folder on my D: drive so of course there is no Documents\Pictures folder there. (I do have a Pictures folder at D:\Pictures.) When I try to delete the folder in the library pointing to D:\Documents\Pictures, it says: "An unexpected error is keeping you from deleting the folder. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x80004005: Unspecified Error"How can I remove the offending folder from my Pictures Library?
      My ComputerSystem Spec


  2. Posts : 320
    Windows 10 Pro x64
       16 Nov 2017 #2

    Sounds to me like something in your file system got screwed. Try running through this guide. There may be a corrupt file record in the MFT that is showing something as there when there shouldnt bere.

    Checking For System Corruption
    information   Information
    As with anything like this, check your system for corruption. Corruption of your system can cause a whole host of odd errors and behaviors.



    Folder in library does not exist, cannot delete library folder Step One Folder in library does not exist, cannot delete library folder
    Run SFC (System File Checker)
    Open an admin Command Prompt and type:
    Code:
    sfc /scannow
    This should fix any system file corruption if there is any.


    Folder in library does not exist, cannot delete library folder Step Two Folder in library does not exist, cannot delete library folder
    Run DISM (Deployment Image Servicing and Management Tool)
    Using the same Command Prompt type:
    Code:
    dism /online /cleanup-image /restorehealth
    This should fix any component store corruption.
    Note   Note
    If the sfc command fails, run this command then try Step One again. Sometimes this will fix sfc errors.



    Folder in library does not exist, cannot delete library folder Step Three Folder in library does not exist, cannot delete library folder
    Run CHKDSK (Disk Checker)
    Using the same Command Prompt, type
    Code:
    chkdsk C: /scan
    This will let you know if there are any errors in the file system itself. If it comes up with errors, type
    Code:
    chkdsk C: /F /R
    This command will perform a more thorough check and attempt to fix any errors and recover any data from bad sectors (if any exist.)
    Note   Note
    Running this command will require you to restart. After restarting this will run. After it does, you will need to use the event viewer to view the log.How To Read CHKDSK Log Using Event Viewer
      My ComputersSystem Spec


  3. Posts : 29,299
    64-bit Windows 10 Pro build 17672
       16 Nov 2017 #3

    Hello Ron,

    To stop this error message, you would need to remove the "D:\Documents\Pictures" folder from being included in your backup.
    Last edited by Brink; 16 Nov 2017 at 16:52.
      My ComputersSystem Spec

  4.    16 Nov 2017 #4

    Thanks for the replies. Here's my update.

    ArazelEternal: I ran SFC, DISM and CHKDSK on both the C & D drives. No problems reported and the folder remains in my Libraries Folder.
    Brink: Yes, I can turn off the Libraries folder in the backup set but that doesn't fix the problem of the non-existent folder remaining in the library. That's the folder I'm trying to remove. The images show what I'm seeing in the folders listing of File Explorer. The first image shows the message that pops up when I first clink on the Pictures folder that's highlighted. The second image is what I see when I right click and choose properties. As you can see in the D: drive listing, there is no Documents folder there.


    Click image for larger version. 

Name:	Pictures Error.png 
Views:	2 
Size:	44.3 KB 
ID:	164139Click image for larger version. 

Name:	Pictures General.png 
Views:	2 
Size:	48.0 KB 
ID:	164140
      My ComputerSystem Spec


  5. Posts : 29,299
    64-bit Windows 10 Pro build 17672
       16 Nov 2017 #5

    In that case, you might see if resetting the library to default may be able to sort it for you.

    Restore Default Settings of Library in Windows 10 Customization Tutorials
      My ComputersSystem Spec

  6.    16 Nov 2017 #6

    Resetting the library defaults did the trick! Thanks a bunch Shawn.

    Ron
      My ComputerSystem Spec


  7. Posts : 29,299
    64-bit Windows 10 Pro build 17672
       16 Nov 2017 #7

    You're most welcome Ron.
      My ComputersSystem Spec


 

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